How to see the remainig balance of $2000 Azure Grant for nonprofits

Because Payment Methods does not show the credit, check the billing-account type first; a legacy Microsoft Online Services Agreement grant balance is displayed in the Azure Sponsorships portal, not necessarily on the current Azure Credits tab.

1. Identify the billing-account type

1. Sign in to the Azure portal with the administrator account associated with the nonprofit grant.
2. Search for Cost Management + Billing.
3. Because you have only one billing scope, select Properties in the left menu.
4. Note the Type value. Azure may show Microsoft Online Subscription Program, Microsoft Customer Agreement, Enterprise Agreement, or Microsoft Partner Agreement. The Switch scope option is intentionally absent when only one scope is available.^1^

2. Use the path matching that account

If this is a legacy sponsorship/MOSA account

Open the Azure Sponsorships portal and sign in with the account owner credentials used during grant setup, commonly the corresponding .onmicrosoft.com account.

That portal displays:

• Remaining credit balance
• Usage
• Grant expiration details

This is the documented balance location for nonprofit organizations that remain on legacy sponsorship, including applicable China and India arrangements.^2^

If this is a current billing account

Verify that the grant is active and associated with this billing profile:

1. Sign in to the Nonprofit Hub using the validated account that claimed the grant.
2. Select Offers.
3. Find Azure $2,000 Sponsorship.
4. Check its status and expiration date:
   • If Activate appears, complete activation and select the existing billing profile.
   • If it is active, confirm that its billing profile matches the one shown under Cost Management + Billing → Properties.

Only the primary contact listed on the offer can activate the credit. The grant must be activated within 90 days of issuance, is active for one year, and requires annual renewal.^3^

If the active grant still does not appear

Submit a request through the Contact Us option in the Nonprofit Hub. Include:

• Organization name, without posting it publicly
• Grant offer status and expiration date
• Azure billing-account type
• Billing-profile name
• Subscription name
• A screenshot showing that Azure Credits is absent

This is the appropriate fallback when the offer is active but its credit is linked to the wrong account or billing profile.^3^

Until the association is confirmed, review Cost Management + Billing → Cost Management → Cost analysis regularly. The nonprofit credit does not roll over, and usage beyond the annual $2,000 allocation is charged at standard pay-as-you-go rates.^3^

References

1. Billing accounts and scopes in the Azure portal
2. Renew your Azure grant
3. Activate your Azure grant