co pilot upload file issue

usman khan 0 Reputation points
2026-11-10T09:50:40.3333333+00:00

hi every one i am facing another issue in copilot uploading file

when i am clicking on upload file button after that nothing happening the box of choosing file is not opening click again and again but the box is not opening to select files i tried to troubleshoot tried webview2 tried to update and every thing but still facing problem. plz give me a solution

Microsoft Copilot | Windows Copilot | App
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  1. Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
    2026-11-10T14:59:32.97+00:00

    Hi usman khan

    I understand how inconvenient this is, especially since the file selection window does not open at all even after you updated WebView2.

    Since the issue occurs before a file can be selected, it is more likely related to the Copilot app than to the file itself. Please try the following steps:

    • Open Microsoft Store > Library > Get updates and install any available update for Copilot.
    • Go to Settings > Apps > Installed apps > Copilot > Advanced options, select Repair, and test the upload button again.
    • If Repair does not help, return to the same page and select Reset. Please note that you may need to sign in to Copilot again afterward.
    • Check for pending updates under Settings > Windows Update, then restart the device.
    • Try uploading a file through Copilot on the web.

    If uploading works on the web but not in the Windows app, you may also uninstall Copilot and reinstall it from Microsoft Store. Please let me know whether the upload button works in the web version, as this will help narrow down whether the problem is limited to the app. Thank you so much for your understanding.     

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