Your last answer was useless. I don't need AI crap please can I have a HUMAN read this

If the sign-in page displays a number, open Microsoft Authenticator and tap that same number in the approval request, then tap Approve—do not enter the six-digit code that changes every 30 seconds. ^1^

Try the correct type of Authenticator approval

1. On the computer, start signing in to Outlook.com.
2. After entering your email address, select Send notification.
   • If necessary, select Other ways to sign in → Approve a request on my Microsoft Authenticator app.
3. Leave the computer page open. It should display a number.
4. On your phone, open Microsoft Authenticator.
5. Open the New sign-in request.
6. Tap or enter the number displayed on the computer, then select Approve.

This number-matching process is different from entering the rotating six-digit Authenticator code. Restarting the computer or changing the phone’s time will not address a number-matching mistake.

If the matching number is still rejected

Since the time-sync troubleshooting has already been repeated without success, do not repeat it again.

1. Stop making repeated attempts for at least 24 hours. Microsoft states that excessive requests can cause a temporary block; repeated attempts may prolong it. If 24 hours makes no difference, Microsoft advises waiting longer—up to one week if possible. ^2^
2. At the sign-in screen, select Other ways to sign in.
3. If an accessible recovery email, passkey, or another Authenticator option appears, use that instead.
4. If none of the displayed methods works, select I don’t have any of these and follow the instructions to replace the security information. When all existing security information is replaced, Microsoft requires a 30-day wait before sign-in is restored. ^2^

Do not post the email address, password, telephone number, recovery code, or verification codes here.

Request a human support agent

On the Windows computer:

1. Select Start.
2. Type Get Help, then open the Get Help app.
3. Enter: Personal Microsoft account locked out; Authenticator number matching is rejected.
4. Continue until Contact Support appears.
5. Select Microsoft account or the closest account/sign-in option, then Confirm.
6. Choose either:
   • Chat with a support agent, or
   • Provide your phone number and a support agent will call you.

The available choices depend on the time, issue, region, and subscription. ^3^

A human agent can guide the process, but Microsoft’s security rules prevent support agents from sending verification codes, password-reset links, or directly changing protected account details. ^4^

Remove the public Q&A post

Microsoft Q&A is a public forum. Authors cannot directly delete their own content, but they can report it so a moderator can delete it. ^5^

On the question page:

1. Open the question’s three-dot (…) menu.
2. Select Report.
3. State: Please delete this question for privacy reasons. I did not understand that it was public.
4. If possible, first edit out any real name or other personal details while awaiting moderation.

References

1. Sign in using Microsoft Authenticator | Microsoft Support
2. Troubleshoot Microsoft verification code issues | Microsoft Support
3. Get Help for Microsoft personal account users | Microsoft Support
4. Contact Microsoft customer support | Microsoft Support
5. Delete content on Microsoft Q&A