Icons in Win 11 toolbar

Dan Morgan 40 Reputation points
2026-11-08T18:16:48.2+00:00

I have reinstalled new outlook and found that it puts a 2nd icon on my toolbars when I open it. Note that the original icon stays where I put it and the extraneous one is to the right of normal toolbar icons - the toolbar that normally only has things like the internet, sound, battery status, etc. If I close it, the entire program closes and it disappears.

Right clicking the 2nd icon gives a list of things which mostly have something to do with "trace". whatever that is. Nothing on the list is relevant to using outlook, as near as I can tell.

Question: Where did this icon come from and how do I get rid of it?

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
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Answer accepted by question author
Ian-T 15,880 Reputation points Microsoft External Staff Moderator
2026-11-08T23:23:41.63+00:00

Hi @Dan Morgan

That second icon is New Outlook’s system-tray icon, not another copy of Outlook. The “trace” options are diagnostic tools used to collect performance or network logs when troubleshooting Outlook, which is why they do not contain normal mail commands.

Closing the icon also closes Outlook because it represents the running application. If you only want to hide it, open Windows Settings > Personalization > Taskbar > Other system tray icons, then turn off Outlook. It may still appear under the hidden-icons arrow while Outlook is running.

Hope my answer helps. Have a nice day!

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