Additional Microsoft Defender tools and services that provide security across various platforms and environments
Did you have Defender remove the infected file(s)?
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Defender Scan says I had an TrojanDownloader:JS/FakeUpdates.D infection.
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Did you have Defender remove the infected file(s)?
AI answer
Open Windows Security → Virus & threat protection → Protection history, expand the TrojanDownloader:JS/FakeUpdates.D entry, and apply the action shown there—normally Quarantine followed by Remove—rather than assuming the detection means the Trojan is still active.
Administrator privileges are required to view full threat details.
If the affected item is inside a .zip or another archive, delete the entire archive or right-click it and select Scan with Microsoft Defender. Defender may be unable to remediate an individual file while it remains inside a compressed archive.^2^
Microsoft recommends Defender Antivirus or Microsoft Safety Scanner for detecting and removing Trojans.^3^
Use this when the same detection reappears—particularly after restarting—or when remediation remains incomplete. Offline scanning runs outside normal Windows, which can expose malware that hides or reinstalls itself while Windows is running.^4^
If BitLocker protects the system drive, Microsoft recommends suspending BitLocker before the offline scan to avoid a recovery-key prompt.^5^ Suspending it temporarily reduces drive protection, so resume BitLocker immediately after the scan and restart; alternatively, ensure the recovery key is available before proceeding.
Defender Offline does not apply to Windows on ARM or Windows Server. It also requires local administrator privileges and Windows Recovery Environment (WinRE). If selecting the scan appears to do nothing, open Command Prompt as administrator and check:
reagentc /info
If the result says Disabled, enable WinRE and retry:
reagentc /enable
Download a fresh copy of Microsoft Safety Scanner, select the version matching 32-bit or 64-bit Windows, and run a Full scan. The scanner is manually triggered, expires 10 days after download, and records detailed results in %SYSTEMROOT%\debug\msert.log.^6^
If both Defender Offline and Safety Scanner continue finding the same item, record:
msert.log resultSeek Microsoft Support or qualified malware-removal assistance with those details. Reset or reinstall Windows only as a last resort when repeated cleanup fails and there is evidence of persistent compromise or irreversible system changes; back up personal files first, preferably from a backup created before the infection.^4^
References