Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi Dennis Klein,
Having the product key is helpful, but the correct installation method depends on the Office 2013 edition and how the license was originally purchased.
First, sign in to Microsoft account Services & subscriptions using the Microsoft account that may have been used when Office was first activated. If Office 2013 appears there, select the available install option. A product key that has already been redeemed normally cannot be used again to create a new license association.
If Office 2013 is not listed, could you confirm the exact edition printed with the key, such as Home & Student 2013, Home & Business 2013, Professional 2013, or Professional Plus 2013? Please also let me know whether the key came from a retail purchase, an employer, or a school, and what message appears when you try to use it. Do not post the product key itself.
Please keep in mind that Office 2013 reached end of support on April 11, 2023. It may still work if you have valid installation media and a valid license, but it no longer receives security updates, so upgrading to a supported version would be safer. Thank you so much for your understanding.
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