Transfer a paid for Office subscription to a new computer

Question

Transfer a paid for Office subscription to a new computer

John Beehler 0

How do I activate my paid for Office subscription on a new MAC computer? I put in the code but it won't activate.

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2 answers

Your answer

Answer 1

John Beehler 0

Thanks, John. You were a much greater help than Microsoft! Their greed in pushing their 365 subscription doesn't fly with me. Unfortunately, the version of Office I had on my old computer is no longer supported and unable to be activated on my new computer. So I found a newer version and am in the process of getting it activated.

Thanks again

John Jefferson Doyon 90,560 Reputation points Independent Advisor

2026-11-07T00:51:53.1066667+00:00

I'm glad you found a newer version of Office. Hopefully, you'll get it activated without any further issues.

Thanks for the update, and have a great day!
John Beehler 0 Reputation points

2026-11-07T01:08:42.71+00:00

Just finished. All good to go! Thanks again!
John Jefferson Doyon 90,560 Reputation points Independent Advisor

2026-11-07T01:11:07.5466667+00:00

Glad to hear everything is working now!

Answer 2

John Jefferson Doyon 90,560 Independent Advisor

Hi, @John Beehler

To help narrow down the activation issue:

Is this a Microsoft 365 subscription or a one-time Office purchase?
What exact error message appears when you try to activate Office on your new Mac? Could you share a screenshot of the activation screen? Please hide any personal information or product key.

In the meantime, sign in to https://account.microsoft.com/services using the Microsoft account associated with your Office purchase. Check whether your subscription or Office license appears there.

Thanks!

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