Canon IJ Status Monitor version 3.85 Canon 2000-2022

Reset the Windows Print Spooler and clear its queued files; this targets the printing subsystem that the laptop restart is temporarily restoring.

1. Reset the Print Spooler

Warning: Clearing the spool folder deletes all pending print jobs.

1. Cancel visible jobs:
   • Open Start → Settings → Bluetooth & devices → Printers & scanners.
   • Select the Canon printer → Open print queue.
   • Right-click each job and select Cancel.
2. Press Windows key + R, enter services.msc, and press Enter.
3. Right-click Print Spooler → Stop.
4. Open File Explorer and enter this path in the address bar:

      C:\Windows\System32\spool\PRINTERS
   

5. Delete every file inside that folder, but do not delete the folder itself.
6. Return to Services, double-click Print Spooler, and set:
   • Startup type: Automatic
   • Select Start
   • Select OK
7. Print a test page from Settings → Bluetooth & devices → Printers & scanners → Canon printer → Printer properties → Print Test Page.

Microsoft documents this full queue-and-spooler reset for jobs that stop processing or leave the printer unresponsive.^1^ ^2^

2. If it stops printing again, reinstall the driver and printer

Because the problem became persistent after Windows 11 26H2 was installed, replace the existing printer installation with a driver explicitly compatible with your Canon model, Windows 11, and your system architecture. Printer-driver compatibility problems can occur after a Windows upgrade or update.^3^

1. Note the exact Canon printer model printed on the device.
2. Check Settings → System → About → System type for 64-bit or ARM.
3. Download the latest matching package from the official Canon Support/Drivers page for that exact model. Do not rely on the “Canon IJ Status Monitor 3.85” name alone; it does not identify the printer model or establish Windows 11 26H2 compatibility.
4. Remove the current printer:
   • Settings → Bluetooth & devices → Printers & scanners
   • Select the Canon printer → Remove
5. Restart the PC once to complete removal.
6. Install the newly downloaded Canon package, following its connection prompts.
7. Return to Printers & scanners, add the printer if necessary, and print another Windows test page.
8. Open Settings → Windows Update → Check for updates afterward so Windows can obtain any available printer-driver update.

Microsoft recommends Windows Update first, then the manufacturer’s current model-specific package when Windows cannot supply a suitable driver; removing and adding the printer refreshes its driver files and settings.^4^

Special case: ARM-based PC

If System type says ARM-based processor, use Settings → Bluetooth & devices → Printers & scanners → Add device instead of the Canon installer unless Canon specifically provides Windows-on-ARM instructions. Microsoft documents installation failures with some manufacturer installers on ARM PCs.^4^

There is no publicly documented Windows 11 26H2 known issue specifically matching Canon IJ Status Monitor 3.85 and printing only after every restart.^5^ If the clean driver installation still fails, run the Printer troubleshooter from the Windows Get Help app and record whether the printer disappears, appears offline, or leaves jobs stuck in its queue; that distinction determines whether the remaining fault is recognition, connectivity, or spooler-related.^6^

References

1. [Windows 11](https://support.microsoft.com/windows/hardware/printer/fix-print-job-stuck-in-queue-errors-in-windows)
2. Fix printer connection and printing problems in Windows
3. [Windows 11](https://support.microsoft.com/windows/hardware/printer/fix-printer-driver-compatibility-issues-in-windows)
4. [Windows 11](https://support.microsoft.com/windows/hardware/printer/download-and-install-the-latest-printer-drivers#option-4-use-device-manager)
5. Windows 11, version 26H2 known issues and notifications
6. [Windows 11](https://support.microsoft.com/windows/hardware/printer/fix-printer-connection-and-printing-problems-in-windows)