Other features or issues related to Microsoft Partner Center
Microsoft does not provide exceptions for missed renewal windows. The only way to renew a Microsoft Certification is to pass the free online renewal assessment on Microsoft Learn, and it is available only during the 6 months before the certification expires. If the certification has already expired, it can no longer be renewed and must be earned again by passing the required exam(s).
For future renewals, the renewal option can be checked by signing in to the Learn profile, selecting the photo avatar, choosing Profile, then Certifications, and looking for the blue Renew button. If an email address is on the Learn profile and communication terms were accepted, renewal notifications are sent when certifications become eligible.
If help is still needed with certification support, the certification support channel is: contact us
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