An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
No. That is a tech support scam, and it is not safe to call that number.
Microsoft states that:
- Microsoft will never proactively contact people with unsolicited technical support.
- Genuine Microsoft error and warning messages never include a phone number to call.
- If a pop-up or message tells someone to call support, the number should not be called.
What to do now:
- Do not call the number.
- Do not click links in the pop-up.
- Close the browser window immediately. If the mouse cannot close it, try ALT+F4.
- If the browser is stuck, restart the computer.
- When reopening the browser, do not restore the previous session or previously open pages.
- If any remote access software was installed or any credentials were entered, change passwords and check for unwanted software.
- Report the scam to Microsoft using the official report form: Submit report
A real Defender SmartScreen warning is meant to warn about unrecognized apps, but Microsoft warning messages do not tell people to call a phone number. The phone number in that message is the clear sign that it is fraudulent.
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