how to import emails from another account to outlook

Question

how to import emails from another account to outlook

Robert Gardzalla 0

I want to import my emails from an account that is closing to outlook. How do I do that?

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2 answers

Your answer

Answer 1

Manoel Barros 22,055 Independent Advisor

Hi!

First, I need some information to be able to help.

Is your email personal, corporate, or educational?
Is your email from a custom domain (@yourname.com, @companyname.com), Microsoft (@outlook.com or @hotmail.com), Google (@gmail.com), or a third-party domain?

If it is a custom domain, what is the name of your email provider?

How are you accessing this other email account (are you using Outlook, Gmail, Thunderbird, etc.)?

Robert Gardzalla 0 Reputation points

2026-10-06T00:07:16.8166667+00:00

It is a personal Email it's through my internet, tv and phone service. They are passing the Email to another company who will be charging for it so I want to import to outlook. My email address is just a name @tds.net

The Email provider is TDS Telecom and I just access it through their site, but have created an account with Outlook and want to import all my Email folders from TDS to Outlook
Manoel Barros 22,055 Reputation points Independent Advisor

2026-10-06T00:28:22.64+00:00

Thanks!

I’ve confirmed that TDS is discontinuing its email service on October 31, 2026, so you need to migrate your emails before then; otherwise, they will be deleted.

There is no specific option to automate the migration, and TDS does not provide backup or transfer tools for Outlook.

It is a manual, tedious, and complex process. If you aren't comfortable doing this yourself, I recommend visiting a service center or consulting a qualified professional.

If you wish to proceed, the first step is to add your TDS account to Outlook. Based on the topic category, you are using the "New Outlook." Click File > Account Info > Add account, then enter your TDS email and password. This should automatically detect the server and log you in. Let me know once both accounts have been added.
Robert Gardzalla 0 Reputation points

2026-10-06T02:13:47.1966667+00:00

Once I do that, will it import all my email folders to Outlook?
Robert Gardzalla 0 Reputation points

2026-10-06T02:20:25.3266667+00:00

The new service called Everymail also wants to charge $3 per month or $30 per year for their service. No way anyone should have to pay for Email!!!
Robert Gardzalla 0 Reputation points

2026-10-06T03:30:53.39+00:00

When I go to file, account there is no add account to click on

Answer 2

If the source account is in new Outlook for Windows, direct .pst mailbox import is not supported. The supported path depends on what format the old mail is in:

If the old mail was exported as .eml files
- In new Outlook, go to Settings > General > Import.
- Select Start import.
- In File Explorer, browse to the folder where the .eml files were saved and select Upload.
- Choose the account and folder to import into, then select Import.
- Each folder must be imported separately.
If the old account data is in an Outlook .pst file
- Switch from new Outlook to classic Outlook using the New Outlook toggle.
- In classic Outlook, select File > Open & Export > Import/Export.
- Select Import from another program or file > Next.
- Select Outlook Data File (.pst) > Next.
- Browse to the .pst file.
- Choose how to handle duplicates, then select Next.
- Select the destination mailbox or Import items into the current folder, then select Finish.
If only a few messages are needed from a .pst
- In classic Outlook, open the .pst file and drag items from that file into the current mailbox.

If the account is closing soon, export or save the mail before the account is removed so the data remains available for import.