How do i enable auto log in to outlook

The Mikkens 0 Reputation points
2026-10-05T16:37:55.8066667+00:00

When i want to access my email prog I have to input address and password every time - I ve contacted HP Computers and although they tried to help (AI assist) Im now worse off after the changes they told me to do --- Now after putting my email address into the opening page of outlook, i need to 'Verify my email@ by getting a code from another email prog (Gmail) but HP took me to a page that deleted this email address !! I CANT access my email (on this computer ,,,, I have another computer (Luckily) to access my email the conventional way, but it would help if the problem on my new computer was resolved (The computer is only3 months old... Ive contacted the seller (JohnLewis) and they have told me to contace Microsoft !!

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Emma1-N 13,430 Reputation points Microsoft External Staff Moderator
    2026-10-06T00:34:09.7833333+00:00

    Welcome The Mikkens,

    I'm sorry to hear you've been having such a frustrating experience, especially on a new computer.

    Before suggesting more advanced troubleshooting, I'd like to clarify a few details because it sounds like there may be both a sign-in problem and a verification/recovery problem involved:

    • Are you using Outlook.com (Microsoft personal account) or an email address provided by another company/organization?
    • When you sign in on the new computer, do you receive the verification code at your Gmail address successfully, or are you unable to access that Gmail address?
    • Are you accessing your email through: Outlook.com in a web browser, or the Outlook app installed in Windows?
    • Can you still sign in to the same Microsoft account successfully on the other computer?

    In the meantime, please check the following on the new computer:

    • Open a browser and go directly to the Microsoft account security page: Microsoft Account Security
    • Sign in with the same Microsoft account that you use for Outlook.com.
    • Select "Advanced security options" and confirm whether your Gmail address is still listed as a security email for receiving verification codes.
    • If the Gmail address is missing but you can still sign in on your other computer, let me know exactly what security methods are currently listed.

    Looking forward to your update.

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