POWERPOINT

Vaishnavi Pasricha 0 Reputation points
2026-09-30T09:12:40.0066667+00:00

MY POWER POINT IS NOT WPRKING SO PLEASE FIX THE ISSUE IN WHICH NO PPT IS POENED SO ICAN NOT USE MY POWERPOINT

Microsoft 365 and Office | PowerPoint | For education | Windows
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  1. Liora 2,085 Reputation points Independent Advisor
    2026-09-30T09:58:37.7333333+00:00

    Dear @Vaishnavi Pasricha,

    I hope you’re having a good day. 

    From your description, it sounds like PowerPoint is not opening at all, but we would need a little more information to identify the cause.

    Could you please let me know:

    1. What happens when you try to open PowerPoint?
    2. Do you receive any error message?
    3. Are you unable to open the PowerPoint application itself, or only specific PPT/PPTX files?
    4. Are other Office applications such as Word or Excel working normally?

    In the meantime, you may try:

    1. Restart your computer and try opening PowerPoint again.
    • Open PowerPoint in Safe Mode by pressing Windows + R, typing: powerpnt /safeand selecting OK. If PowerPoint opens in Safe Mode, the issue may be caused by an add-in.
    1. Repair Microsoft 365 from Control Panel > Programs > Microsoft 365 > Change > Quick Repair.

    If none of the above helps, please share any error message or screenshot.

    If you are using a Microsoft 365 Education account provided by your school, you may also want to check with your school's IT administrator to confirm that your Office license is active.

    I look forward to your update.

    Warm regards,  

    If the answer is helpful, please select "Yes, accept answer". If you have any questions or new updates, please feel free to comment below. 

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  2. AI answer

    2026-09-30T09:12:58.13+00:00

    Try these steps in order on Windows:

    1. Install the latest Office updates
      Open any Office app if possible, then update Microsoft 365/Office. Out-of-date files can cause PowerPoint to hang or fail to open.
    2. Check whether PowerPoint is busy
      If PowerPoint opens but freezes, look at the status bar at the bottom of the window. If another process is using PowerPoint, wait for that task to finish before trying anything else.
    3. Start PowerPoint in Safe Mode to test add-ins
      • Select Start
      • Type PowerPnt /safe
      • Open PowerPoint
      If PowerPoint works in Safe Mode, disable add-ins:
      • Go to File > Options > Add-Ins
      • Select COM Add-ins > Go
      • Clear all check boxes
      • Select OK
      • Restart PowerPoint
      Then re-enable add-ins one at a time to find the one causing the problem.
    4. Repair Office
      • Close all Office apps
      • Open Control Panel > Programs and Features
      • Right-click Microsoft Office or Microsoft 365
      • Select Change > Repair
      If available, an Online Repair is more thorough.
    5. Update antivirus software
      If antivirus software is outdated, PowerPoint may not work correctly.
    6. Check antivirus integration with PowerPoint
      Some antivirus tools interfere with PowerPoint. Disable PowerPoint integration or antivirus add-ins in PowerPoint if that feature exists.
      Warning: Changing antivirus settings can make the PC more vulnerable to malicious attacks.
    7. Change the default printer
      PowerPoint loads a default printer at startup.
      • Open Control Panel > Hardware and Sound
      • In the printer list, right-click Microsoft XPS Document Writer or Send to OneNote
      • Select Set as default printer
    8. If a specific PPT file will not open
      If the error says PowerPoint cannot read the file or the presentation cannot be opened:
      • Open File Explorer
      • Right-click the file > Properties
      • If Unblock appears, select Unblock > Apply > OK
      • Try opening the file again
    9. If PowerPoint says it cannot open the file type
      PowerPoint 2007 and later cannot open presentations saved as PowerPoint 95 files. That file must be opened in PowerPoint 2003/2002/2000/97 and saved again as Presentation (*.ppt).
    10. If PowerPoint still does not open or keeps freezing
      Try advanced troubleshooting such as a selective startup. If that does not help, contact Microsoft Support.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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