Azure AI Video Indexer
An Azure video analytics service that uses AI to extract actionable insights from stored videos.
screenshot of supported AI model - still same error
Azure AI Video Indexer "No available resources on the subscription" despite active Azure OpenAI resource and active deployments
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bernardmacneil
0
Reputation points
Environment
Subscription:
MCPP Subscription
Video Indexer:
- Resource: mldbc-video-indexer
- Region: East US
Azure OpenAI:
- Resource: mldbc-openai
- Region: East US
- Status: Active
Azure AI Foundry:
- Resource: mldbc-foundry
- Region: East US
Active Azure OpenAI Deployments:
- gpt-5.4 (Global Batch)
- gpt-5.4-mini (Data Zone Standard)
Issue
I am attempting to enable Azure AI Video Indexer Textual Summarization.
From Azure Portal:
mldbc-video-indexer
→ Azure OpenAI (connect)
The connection dialog displays:
"No available resources on the subscription"
Expected Result
The Azure OpenAI resource "mldbc-openai" should appear in the resource picker and be available for selection.
Actual Result
Video Indexer reports:
"No available resources on the subscription"
even though an Azure OpenAI resource exists and has active model deployments.
Troubleshooting Already Performed
- Created Azure AI Foundry resource: mldbc-foundry
- Created Azure OpenAI resource: mldbc-openai
- Verified Azure OpenAI resource is Active
- Verified Azure OpenAI resource is in East US
- Verified Video Indexer resource is in East US
- Created deployment:
- gpt-5.4
- Created deployment:
- gpt-5.4-mini (Data Zone Standard)
- Verified deployments are operational in Azure OpenAI Chat Playground
- Verified deployments are visible and active
- Refreshed Azure Portal
- Reopened Azure OpenAI connection dialog multiple times
Question
Are there additional requirements for Azure AI Video Indexer to discover Azure OpenAI resources?
Examples:
- specific deployment types
- supported model families
- content filters
- RBAC permissions
- managed identity assignments
- propagation delays
- Azure OpenAI configuration requirements
Please advise why Video Indexer cannot discover the Azure OpenAI resource despite the Azure OpenAI resource and deployments being active.
Screenshots available upon request.
Evidence collected includes:
- Azure OpenAI resource overview showing:
- mldbc-openai
- Status: Active
- Region: East US
- Azure AI Video Indexer overview showing:
- mldbc-video-indexer
- Azure AI Video Indexer Azure OpenAI (connect) dialog showing:
- "No available resources on the subscription"
- Azure OpenAI deployment screenshots showing:
- gpt-5.4
- gpt-5.4-mini
- Deployment active in Chat Playground
- Azure OpenAI deployment configuration screenshots showing:
- Data Zone Standard deployment
- Active deployment status
I can provide screenshots immediately if a moderator or Microsoft engineer requests them.
Azure AI Video Indexer
3 answers
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bernardmacneil 0 Reputation points
2026-09-22T23:05:36.31+00:00 -
bernardmacneil 0 Reputation points
2026-09-22T23:01:21.26+00:00 Update:
I created an additional deployment using a documented Azure AI Video Indexer supported model:
- gpt-5-mini
- version: 2025-08-07
The deployment is active and available in Azure OpenAI Chat Playground.
After deployment creation, I re-opened:
mldbc-video-indexer
→ Azure OpenAI (connect)
The dialog still displays:
"No available resources on the subscription"
This suggests the issue is not caused by unsupported model deployments.