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Unable to reschedule AZ-104 exam using AI Skills Fest Voucher (Error: Voucher is Expired)
Leonid Tokranov
25
Reputation points
Hello Microsoft Support Team,
I am writing to request assistance with rescheduling my AZ-104: Microsoft Azure Administrator exam, which is currently scheduled for August 31, 2026.
Thank you for answer.
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Kaiss GHOUL 5 Reputation points2026-09-09T00:20:47.1366667+00:00 Hello Microsoft Credentials Support,
I have an AZ-104: Microsoft Azure Administrator exam scheduled for September 10, 2026.
I am trying to reschedule my existing exam appointment to October 7, 2026. However, I receive the following error:
"The selected appointment cannot be scheduled. The registration benefited from a discount with a voucher and this voucher has restrictions. The new appointment does not satisfy the following restriction: The voucher is Expired and can no longer be used."
I used my AI Skills Fest voucher to book this exam before the voucher deadline. I am not trying to use the voucher for a new registration; I only want to reschedule my existing appointment.
Could you please help me reschedule my existing AZ-104 exam to October 7, 2026 without losing the voucher or requiring me to pay the full exam price?
I would like to keep my current appointment until this issue is resolved.
Thank you for your assistance.
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