Request to reschedule the GH-300 - GitHub Copilot - English (ENU) exam due to technical issue

Yes, the exam can be rescheduled, but only through the official reschedule process and subject to the exam provider’s policies about missed and no-show appointments.

To attempt to reschedule the GH-300 exam:

1. Go to the Learn profile that is linked to the exam registration.
2. From the avatar menu, select Profile.
3. Open Credentials and then select Certifications.
4. Find the GH-300 exam appointment entry and select Reschedule (or Cancel if that is the only option shown).
5. The workflow will redirect to the exam delivery provider’s site (Pearson VUE) to complete the reschedule.

Important policy points from the documentation:

• Exam appointments must be rescheduled or cancelled at least 24 hours before the scheduled time; otherwise, the exam fee or voucher is forfeited.
• If the appointment was effectively a no-show (not cancelled or rescheduled in time), the fee or voucher may already be forfeited and a new registration and payment may be required.
• For technical issues with exam delivery (such as login problems at exam time), support must be requested directly from the exam delivery partner (Pearson VUE). Use Pearson VUE Support for exam appointment and delivery issues to see if any exception or remediation is possible.

If the reschedule option does not appear or the exam shows as missed/no-show, contact Pearson VUE Support for assistance with that specific appointment and to confirm whether a new fee or voucher is required.

References:

• Reschedule and cancellation policies
• An Important Update on Microsoft Training and Certification
• Microsoft Ignite and Microsoft Ignite The Tour: Free Certification Exam Offer
• Credentials support