Download certificate

Tanmaya Kumar Sahu 20 Reputation points
2026-03-05T11:42:38.3966667+00:00

I have passed AZ-104 Certification.

But it is not showing in my profile.

How can I download it and share with credly?

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Julian Sharp 48,076 Reputation points
2026-03-05T16:51:25.42+00:00

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  1. AI answer

    2026-03-05T11:42:54.3+00:00

    AZ-104 should appear as a certification in the Microsoft Learn profile and Certification Dashboard once the exam result has been processed. To view, download, and share it, follow these steps:

    1. Verify the certification is issued
      • Sign in to the correct Microsoft Learn account used to register for and take AZ-104.
      • Go to the Learn profile and open the Credentials / Certifications area to confirm AZ-104 is listed.
      • If AZ-104 is missing, follow the guidance in Missing Exams or Certifications:
        • Confirm the exam was actually passed and that all requirements for the certification are met by checking the relevant exam/certification details pages.
        • Make sure the correct Learn profile is used (if there are multiple accounts, sign in with each and check).
        • If it still does not appear, contact Microsoft Credentials Support as described in the Missing Exams or Certifications article.
    2. Access and download the certificate / transcript
      • From the Certification Dashboard, use View Certificates to see available certificates and download them, or use View Transcript to download a PDF transcript:
        • Certificates: From the dashboard, select View Certificates, then download the certificate file.
        • Transcript: From the dashboard, select View Transcript, then choose PDF to download a copy, or Share to generate a shareable URL.
      • Alternatively, from the Learn profile, open Transcript and use Print → Save to PDF to generate a PDF that can be shared.
    3. Share with Credly
      • Microsoft badges are issued via Credly (formerly Acclaim). After AZ-104 is recognized on the Microsoft side, a digital badge is made available through Credly:
        • Look for an email from Microsoft or Credly’s Acclaim platform inviting acceptance of the badge, or
        • Create/sign in to a Credly account using the same email address that Microsoft has on file.
      • Once the badge is accepted in Credly, it can be shared to LinkedIn and other platforms directly from Credly.

    If AZ-104 still does not appear in the Learn profile or Certification Dashboard after verifying accounts and waiting for processing, open a case with Microsoft Credentials Support as outlined in the Missing Exams or Certifications guidance so they can correct the record.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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