Outlook Tasks no longer displaying embedded content

Anonymous
2018-04-25T11:48:07+00:00

Hi All,

Does someone have a solution for Outlook Tasks no longer displaying embedded messages and links correctly ?

Instead of an envelope (for messages) or the underlined text for links, the task now only shows:

(EMBED Outlook.MsgAttach)

(HYPERLINK "///...........)

I can not click on any of those text items, e.g. all links appear to be lost. Yet when I click "safe all attachments", it saves them o.k. to a new desktop (for example) location.

Any suggestion / help greatly appreciated.

Rgds.

Outlook | Windows | Classic Outlook for Windows | For home

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Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
2018-05-02T23:20:18+00:00

Have you tried pressing ALT+F9 in a new task to toggle the Field Codes display?  This applies to new tasks as well as messages:

Inserting hyperlink shows {HYPERLINK}

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  1. Anonymous
    2018-04-29T21:56:27+00:00

    Hello M.Schuler,

    Thanks for your information.

    Please navigate to View > Current View and select Reset view to check if it helps. Also, let us know the results after you run Microsoft Office Configuration Analyzer Tool and quick repair.

    Meanwhile, we are unable to see the screenshots you shared. Please use the Insert Image button the reply window to share the screenshots again. Your cooperation is highly appreciated.

    Regards,

    Barry

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  2. Anonymous
    2018-04-26T16:07:00+00:00

    Hi - sorry for the late reply - here is the info on the version:

    Task: What once was displayed as a proper hyperlink (underlined text) appears not as per highlight below. Embedded Outlook e-mails not appear as test rather than the envelope item as shown further down in the screenshot.

    I will be travelling for the next few days and will have intermittent e-mail access.

    Thank you for trying to help!

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  3. Anonymous
    2018-04-26T15:47:40+00:00

    Hello M.Schuler,

    Could you provide us any information when you have time?

    Thank you.

    Barry

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  4. Anonymous
    2018-04-25T13:44:24+00:00

    Hello M.Schuler,

    Please run Microsoft Office Configuration Analyzer Tool to scan your Outlook client and use the Quick Repair to repair the Outlook client.

    To give you further assistance, we need to collect the following information:

    1. The detailed version of the Outlook client.
    2. A screenshot of the task interface. Please remove the privacy before sending it to us.
    3. When does this problem occur? Did you install any other applications or add-ins before it occur?

    Regards,

    Barry

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