Bitlocker not found issue
Hi there,
I used to have an SSD on my laptop with Windows 11, and decided to get a faster/larget one. Then, I got a UGREEN enclosure for the old one, assigned a letter to it, but when clicking on the drive, previously installed on the same laptop, it asked me for my Bitlock Recovery key.
Went on Windows account, got "No BitLocker recovery key found for this device"
Via Powershell:
PS C:\Windows\system32> Disable-BitLocker -MountPoint "x"
Disable-BitLocker : This drive is locked by BitLocker Drive Encryption. You must unlock this drive from Control Panel.
(Exception from HRESULT: 0x80310000)
At line:1 char:1
- Disable-BitLocker -MountPoint "x"
-
+ CategoryInfo : NotSpecified: (:) [Write-Error], COMException + FullyQualifiedErrorId : System.Runtime.InteropServices.COMException,Disable-BitLocker
PS C:\Windows\system32> manage-bde -off X:
BitLocker Drive Encryption: Configuration Tool version 10.0.22621
Copyright (C) 2013 Microsoft Corporation. All rights reserved.
ERROR: The operation cannot be performed because the volume is locked.
As per enclosure spects, the SSD is compatible and I have opened it and made sure everything is in place.
What can be happening here?
Thanks,
Alex
***moved from Windows / Windows 11 / Devices and drivers***https://answers-afd.microsoft.com/static/images/image-not-found.jpg
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
1 answer
Sort by: Newest
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more