How to get past Unable to Resolve a Refresh Token error during ASDK registration

Question

How to get past Unable to Resolve a Refresh Token error during ASDK registration

Michael Clagett 211

Hi --

I got a new server and am trying to install the Azure Stack Development Kit on it. I've never encountered this issue before, but now the Set-AzsRegistration script fails with the following error:

Export-AzRefreshToken : Unable to resolve a refresh token for identity '******@executablemodeling.com' with the

specified properties...

At C:\AzureStack-Tools-az\Registration\RegisterWithAzure.psm1:409 char:26

... eshToken = (Export-AzRefreshToken -Context $AzureContext -Verbose).Ge ...
```
            ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
```
- CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException
- FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,Export-AzRefreshToken

Would anyone have an idea what might be going on here and how I might get beyond this impasse?

Thanks.

Anonymous

2024-09-27T00:01:24.9633333+00:00
Hi Michael Clagett,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

It looks like you're encountering the "Unable to resolve a refresh token" error during ASDK registration due to an issue with authentication. Here are some steps to help you resolve this:

Check Permissions that your account (******@executablemodeling.com) has the necessary roles, such as Owner or Contributor, in Azure.

Re-authenticate sign in again to refresh the context
Connect-AzAccount

Update Azure PowerShell Module and make sure you are using the latest version:
Update-Module -Name Az

Clear cached credentials and context:
Clear-AzContext -Force

Run the Set-AzsRegistration script again after performing the above steps.

For more detailed guidance, you can refer to the following documentation:
Register Azure Stack Hub with Azure
Azure PowerShell Documentation

If you have any further queries, do let us know. If the comment is helpful, please click "Upvote".
Michael Clagett 211 Reputation points

2024-09-27T04:20:04.5133333+00:00

Thank you for the response. I can't tell whether these suggestions fix the problem or not because after performing them I now get a blank Stay signed in to all your apps popping up after I complete the Microsoft Entra ID login. I found instructions on how to disable this in the Azure portal but am prevented from saving the change and am told I need a P1 or P2 Entra ID license to do so. If you have any ideas on an alternate way to register the ASDK, I would be supremely grateful.
Michael Clagett 211 Reputation points

2024-09-27T04:21:36.7733333+00:00

By the way the user I am trying to log in with is owner of the subscription and has Global Administrator role.

Answer accepted by question author

0 additional answers

Your answer

Anonymous

2024-09-27T00:01:24.9633333+00:00

Hi Michael Clagett,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

It looks like you're encountering the "Unable to resolve a refresh token" error during ASDK registration due to an issue with authentication. Here are some steps to help you resolve this:

Check Permissions that your account (******@executablemodeling.com) has the necessary roles, such as Owner or Contributor, in Azure.

Re-authenticate sign in again to refresh the context
Connect-AzAccount

Update Azure PowerShell Module and make sure you are using the latest version:
Update-Module -Name Az

Clear cached credentials and context:
Clear-AzContext -Force

Run the Set-AzsRegistration script again after performing the above steps.

For more detailed guidance, you can refer to the following documentation:
Register Azure Stack Hub with Azure
Azure PowerShell Documentation

If you have any further queries, do let us know. If the comment is helpful, please click "Upvote".
Michael Clagett 211 Reputation points

2024-09-27T04:20:04.5133333+00:00

Thank you for the response. I can't tell whether these suggestions fix the problem or not because after performing them I now get a blank Stay signed in to all your apps popping up after I complete the Microsoft Entra ID login. I found instructions on how to disable this in the Azure portal but am prevented from saving the change and am told I need a P1 or P2 Entra ID license to do so. If you have any ideas on an alternate way to register the ASDK, I would be supremely grateful.
Michael Clagett 211 Reputation points

2024-09-27T04:21:36.7733333+00:00

By the way the user I am trying to log in with is owner of the subscription and has Global Administrator role.

Answer 1

Anonymous

Hi Michael Clagett,

Based on your latest comment you want to register the ASDK, please refer the below link which guide you to Azure AD App Registration.

https://techcommunity.microsoft.com/t5/itops-talk-blog/powershell-basics-how-to-create-an-azure-ad-app-registration/ba-p/811570

If you still face any issue, please let us know in comments. We are happy to assist you.

Thank You.

Michael Clagett 211 Reputation points

2024-09-29T13:14:31.93+00:00

Thank you, thank you, thank you! That installing the AzureAd module and calling Connect-AD seems to have done the trick and gotten me past the all the hair-pulling Keep Me Signed In stuff. Appreciate it greatly!
Anonymous

2024-09-30T03:45:21.03+00:00

Hi Michael Clagett,

If an answer has been helpful, please consider accepting the answer to help increase visibility of this question for other members of the Microsoft Q&A community. If not, please let us know what is still needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!