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Microsoft Blocking attempts to make a new microsoft account for new windows 11 computer

I am attempting to make a new microsoft account for a new computer we have just bought for the office. It is for a Windows 11 home account. Yesterday I tried to setup the account, but when we did, it would get stuck while trying to create the new…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-13T15:12:45.7266667+00:00
Smooth Cat 0 Reputation points
commented 2026-10-13T16:28:28.4733333+00:00
Smooth Cat 0 Reputation points
0 answers

AADSTS50027 on a federated client assertion whose signature verifies against the published JWKS

We exchange a short-lived RS256 JWT for an access token with client_credentials and a federated identity credential. Microsoft Entra returns AADSTS50027 (JWT token is invalid or malformed). The same assertion verifies with the key in the issuer JWKS, and…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-13T16:23:46.78+00:00
Ludovic V 0 Reputation points
edited the question 2026-10-13T16:24:22.6733333+00:00
Ludovic V 0 Reputation points
1 answer

@quickmailchecker_bot is taking over my account

Hello, my Outlook account was hacked. All incoming emails are being rewritten to '@quickmailchecker_bot' in real-time. I have already changed my password, enabled 2FA, cleared all inbox rules, and removed all app passwords on live.com. However, the bot…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-24T14:54:04.1366667+00:00
Laura Lommers 0 Reputation points
commented 2026-10-13T16:23:29+00:00
steve mcg 0 Reputation points
1 answer

How to fix Win11 0xc1900101 - 0x40017 ' the installation failed in the second boot with an error during BOOT operation' 23H2 to 25H2 and 26H"

Hi, I am getting the same issue as with this question - but you had to create a dedicated FixIT script to solve the…

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-10-09T08:00:11.54+00:00
michaelJLW 0 Reputation points
edited the question 2026-10-13T16:22:44.2333333+00:00
michaelJLW 0 Reputation points
2 answers

Resolve my Microsoft 365 Family Subscription being associated with the wrong email address

I have had this Family subscription for years without issues, but now want to install Office on my new PC. After finding great difficulty with this I discovered that the associated email address has been wrong all along, and I cannot access it (I don't…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-13T14:56:22.4866667+00:00
Anne Smyth 0 Reputation points
commented 2026-10-13T16:22:40.53+00:00
Anne Smyth 0 Reputation points
2 answers

Undeliverable message and also failure to get new emails. Original Failure code: ad29

Sending mail from webmail works, from outlook on mobile as well. What should I do next? Failure code: ad29

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-13T15:48:11.34+00:00
Joseph Colonna 0 Reputation points
edited an answer 2026-10-13T16:20:53.4733333+00:00
Ruby Nguyen 3,130 Reputation points Independent Advisor
1 answer

can't activate windows 11 pro

how to activate windows 11 pro

Windows for home | Windows 11 | Install and upgrade
asked 2026-10-13T15:52:51.13+00:00
ken lontoc 0 Reputation points
answered 2026-10-13T16:19:32.4733333+00:00
CrazyKats 20,095 Reputation points Volunteer Moderator
4 answers

does anyone know how to navigate this ridiculous new human verification system?

i don't know what's wrong with me but I can't seem to get the shadows, the directions, or the animal sounds right. I tried calling customer service and the auto system will not let me speak to a human. WTAF? HELP??????!!!!!!!!!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-12T18:27:08.42+00:00
Tracy Whiteside 0 Reputation points
answered 2026-10-13T16:19:32.24+00:00
Tracy Whiteside 0 Reputation points
2 answers

Windows 11 Enterprise Evaluation License for Hyper-V Software Testing

Hello Microsoft Team, I am an independent software developer developing a commercial application intended for international markets. Before downloading or installing Windows 11 Enterprise Evaluation (26H2), I need official clarification about its…

Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
asked 2026-10-12T18:02:40.7566667+00:00
لؤي السليماني 0 Reputation points
commented 2026-10-13T16:19:31.1466667+00:00
Ronald Sabiiti 400 Reputation points Independent Advisor
1 answer

password expiration

"My administration" continously requires me to change my password to logon to Windows every 72 days. I don't want to keep changing it and it's a hassle. I've followed Microsoft's step regarding not checking the box "Make me change my…

Windows for home | Windows 11 | Settings
asked 2026-10-13T15:41:11.4433333+00:00
Thierry Palmer 0 Reputation points
answered 2026-10-13T16:19:28.7966667+00:00
DaveM121 938.6K Reputation points Independent Advisor
2 answers

How to fix the snipping tool's newest update?

When updating with new features - please do not change what is already perfect. Nobody wants more clicks to do exactly the same as before. Up until some day ago the tool was superb: Click on tool > mark a square on the screen > get an…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-10-12T18:38:36.12+00:00
ThHe 0 Reputation points
commented 2026-10-13T16:18:33.3433333+00:00
Ronald Sabiiti 400 Reputation points Independent Advisor
3 answers

Missing license

Hi. I paid $99 for a Microsoft G account in Jan of 2026, however, when I try to login it says I do not have an account. I've tried to login with a variety of potential accounts, and none show a license. Can you help?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-10T17:24:55.3033333+00:00
katty douraghy 0 Reputation points
commented 2026-10-13T16:17:35.7766667+00:00
John Jefferson Doyon 89,715 Reputation points Independent Advisor
2 answers

microphone doesn't work

When I try to dictate a medical record note, a dialog box says "microphone not connected." I tried switching the microphone input device, changing the microphone input port, and restarting the computer. The microphone DID work when I did a…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-13T15:38:52.8833333+00:00
Garfield DO, Robert 0 Reputation points
answered 2026-10-13T16:15:14.1366667+00:00
SD - IA 181.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to fix Running virus test in word 2003 on windows 7, Normal.dot 1499 kb, enormous lag both on opening and on closing.

Hi, for about 20 days now I've had this problem: Word opens with a Running virus test... in the lower left corner, opening after 4-5 seconds, and taking the same time to close, which, in my work, is impossible to tolerate, because it's difficult as it…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-13T14:49:53.4733333+00:00
Krasimir Paskulov 35 Reputation points
commented 2026-10-13T16:13:49.95+00:00
Krasimir Paskulov 35 Reputation points
2 answers

how to fix windows 11 pro updates stuck on pending downloads?

how to fix windows 11 pro updates stuck on pending downloads?

Windows for home | Windows 11 | Windows update
asked 2026-10-13T16:03:37.6966667+00:00
ofentse tswai 0 Reputation points
answered 2026-10-13T16:13:46.06+00:00
CrazyKats 20,095 Reputation points Volunteer Moderator
0 answers

OneDrive help on computer

My grandson recently moved my OneDrive from C: drive to D: drive to have more space, but when I go to D: drive I have duplicate folders and I think it's causing problems in syncing the files, because it's saying they're too big. Is there a tech that can…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-13T16:13:02.1766667+00:00
Shirley Tyson 0 Reputation points
0 answers

A hacker got in my account and changed the password and emails associated with the recovery.

A hacker took my sons account in order to steal his minecraft account and in doing so took my microsoft account. I submitted the recovery with my phone number because by the time i entered in my email it said i didn't have an account. even though i was…

Microsoft Security | Microsoft Authenticator
asked 2026-10-13T16:12:10.4533333+00:00
fengles 0 Reputation points
1 answer

Sole Global Administrator locked out. Microsoft Authenticator is the only registered MFA method

I’m the only Global Administrator on our Microsoft 365 / Entra ID tenant and I can no longer complete MFA, so I’m locked out of both the Azure portal and the Entra admin centre. The situation: Microsoft Authenticator is the only authentication method…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-13T13:49:43.4866667+00:00
dom 0 Reputation points
commented 2026-10-13T16:10:57.4766667+00:00
dom 0 Reputation points
1 answer

Request for official Windows 11 25H2 Russian x64 ISO download link

Hello, I need an official direct download link for a Windows 11 25H2 ISO image for an in-place repair installation. My current system is: Windows 11, version 25H2 Current OS build: 26200.9457 Language: Russian (ru-RU) Architecture: x64 Edition…

Windows for home | Windows 11 | Install and upgrade
asked 2026-10-12T14:22:23.0766667+00:00
Marty 0 Reputation points
answered 2026-10-13T16:10:22.5166667+00:00
Lucus-V 13,985 Reputation points Microsoft External Staff Moderator
0 answers

Engage center isn't working and I need to get my business surface pro fixed. Help

Hi, i'm at a loss. I have a surface with a business extended warranty. I've gone round in circles ALL day trying to find how to contact to get hardware fixed. I was told to use the Engage Center but its not working. How else can I get help pls? I was…

Windows for business | Windows 365 Business
asked 2026-10-13T16:09:42.09+00:00
Jennie Beal 0 Reputation points