Unable to add new email address

Kathy Ratcliffe 20 Reputation points
2026-11-15T00:51:39.27+00:00

Following the instructions, I cannot add a new email address. A new screen appears with a shield on it saying it cannot be done, try again later.

This also happens when I try again later, change browsers, reboot, etc.

Can you please help?

Outlook | Web | Outlook.com | Account management, security, and privacy
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