Hi Bonnie S,
I understand your frustration. The ability to create folders directly within the alphabetical app list was useful, and the current Windows 11 options do not fully reproduce that experience.
At present, custom folders can be created for pinned items, while the All apps section uses the built-in Category, Grid, or List views. As an alternative, you can pin your games to Start and group them into a folder named “Games,” although this will not change their organization within the All apps list.
Your feedback as a Windows user is important, especially when a design change affects how you organize and access your applications. I recommend pressing Windows key + F to open Feedback Hub, searching for a similar suggestion, and upvoting it or submitting your own feedback. This helps the Windows team understand which features users would like to see reconsidered.
Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot directly intervene in Microsoft product features or access back-end systems. My role is limited to providing technical guidance regarding reported issues, requests, or ideas.
I know this is not the news you were hoping for, but I wanted to make sure you received the most accurate information about your situation. Thank you so much for your understanding.
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