Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Authenticator app login fail
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Kyler Brewer
15
Reputation points
I’m trying to login to my outlook app on iOS. My Authenticator app is also logged out and needs me to sign in. I cannot sign in due to not being able to access codes from my Authenticator app while trying to sign in.
Microsoft Security | Microsoft Authenticator
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 31%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Daniel Spacek 0 Reputation points2026-10-16T23:50:29.9733333+00:00 I am having this same issue. Authenticator wants me to use authenticator to log in.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jeff Jolgen 0 Reputation points2026-10-16T23:56:08.3933333+00:00 I’m not able to log into authentication app
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 81%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Marco Tibben 0 Reputation points2026-10-17T10:54:35.7066667+00:00 here too.. and when you choose the very hidden option 'use password' it logs in but then again asks for authenticator to authenticate? in which we cannot login in.. sigh .. a loop which is quite stupid
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