Minecraft not showing up as purchased

M M 0 Reputation points
2026-10-16T15:36:20.7666667+00:00

I bought Minecraft in 2024, have been using it consistently without issue, and recently after taking a break, it has shown up as not purchased on clients and also on Microsoft Store. I have the email receipt, and it's definitely the right email address that I'm signed into, so I'm not sure what caused this

Windows for home | Windows 10 | Microsoft Store
0 comments No comments

1 answer

Sort by: Newest
  1. SD - IA 181.4K Reputation points Independent Advisor
    2026-10-16T17:09:18.0233333+00:00

    Hi,

    Did you check this URL specifically, which shows all the orders of your account:

    https://account.microsoft.com/billing/orders?refd=account.microsoft.com&period=SevenYears&type=All&filterChangeCount=2

    If it is the case, the subscriptions typically aren't lost. Cross check all the other accounts - it must be in someone else.

    I look forward to hearing from you to get the results of the troubleshooting.

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.