My Azure login requires a 6-digit Microsoft Authenticator code, but the Microsoft Authenticator registration associated with the account only generates an 8-digit code. I can successfully verify ownership through email verification and other methods

Glen Larkins 1 Reputation point
2026-10-16T01:22:33.6933333+00:00

My Azure login requires a 6-digit Microsoft Authenticator code, but the Microsoft Authenticator registration associated with the account only generates an 8-digit code. I can successfully verify ownership through email verification and other methods, but Azure always returns to the incompatible Authenticator prompt.

I have reset my password several times today, verified myself through 2 emails, a push sent to my microsoft authenticator and a code from a 3rd party authenticator. It always circles back and asks for a verification code but only accepts 6 digits.

Microsoft Security | Microsoft Authenticator
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