Could you please help us for viewing the full setup settings for this active promotion

Yat Hang So 0 Reputation points
2026-10-15T11:22:55.34+00:00

Hi Mircosoft Team,

Could you please help us for viewing the full setup settings for this active promotion? It was able to view on the blue bar after I selected an active campaign.

Thanks

Microsoft Advertising | Other
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  1. MS Advertising - Vahid 580 Reputation points Microsoft External Staff Moderator
    2026-10-15T11:43:40.61+00:00

    Hello Yat Hang So,

    Thank you for using our Microsoft Advertising Learn Q&A Platform! 

    Kindly clarify and elaborate on your query by responding to the private message I've sent you. Since you are most likely inquiring about an active campaign or an active promotional offer (coupon), I hope the provided response here can also be of benefit to you.

    For an active Microsoft Advertising campaign, you can open the campaign’s full settings. Once you've completed signing up and creating a campaign, your ads will be eligible to go live after an editorial review. You can always import or create more campaigns and set up your billing options after signing up. You can also create more accounts, which we recommend to help structure your campaigns. You'll need to create more accounts if you are going to pay in more than one currency. Learn more about the best way to structure your accounts and campaigns. Please take note of the date that you create your account, as you'll be unable to identify the date through our system in the future. Delivery status tells you if your campaign, ad group, ad, keyword, ad extension, ad customizer, audience association, dynamic ad target, or asset is operating correctly. In the Campaigns Grid, each campaign has one aggregate delivery status that summarizes the highest-priority issue affecting the campaign. Detailed and legacy statuses remain available for lower-level entities, automated rules, filters, and other experiences. For exact details and steps, please see these help pages:

    Create a Microsoft Advertising account and campaign

    Delivery status

    Microsoft Advertising occasionally runs promotional offers, sometimes called coupons. Typically geared for new customers, promotional offers require you to spend money on your advertising campaigns first, and then we give you a credit toward advertising at no additional cost to you. Here's how to review coupon details and status:

    -- From the navigation menu on the left, hover over Billing and select Coupon.

    -- In the section called Payment methods, select View promotional offers.

    You can learn more here: Microsoft Advertising promotional offers (coupons)

    Our support teams are happy to discuss your account in more detail via phone, chat or email to provide review assistance, please see our support page to reach out! 

     

    I hope the information provided here will at least partly answer your question.  If you have any additional questions please do not hesitate to reach out to our support. I have also sent you a private message asking for further details. You are more than welcome to respond to me so that I can begin the investigation on my end.

     

     

    Kind regards, 

    Vahid | Microsoft Advertising Support Specialist | 800-518-5689 

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