A link in an email is opening a browser window instead of an Outlook email

Dear Mimi,

Normal website links are expected to open in your web browser, so that behavior would not indicate a problem. If the link is an email address but opens webmail instead of creating a message in classic Outlook, Windows may have the wrong application assigned to the MAILTO protocol. To check, hover your mouse over the link without clicking it. The address appears in a small pop-up. If it starts with mailto:, it's an email link, and you can set Outlook as the default:

1. Go to Settings > Apps > Default apps.
2. Search for MAILTO, or select Choose defaults by link type and find MAILTO.
3. Select the current app and change it to Outlook.

After that, email links should open a new message in classic Outlook.

If the link starts with https:// instead, it's a website link, so opening in your browser is the expected behavior. If that's not what you were expecting, please let me know what the link is meant to do, and I can look into it further.

I hope this helps. Looking forward to your reply.

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