Turn on the Apple mouse, then add it from the Dell computer’s Bluetooth & devices settings while the mouse is discoverable.
Connect the mouse
- Prepare the Apple mouse
- Charge it or install fresh batteries.
- Turn it off, wait a few seconds, and turn it back on. On a Magic Mouse, green should be visible beneath the power switch.
- If it was connected to a nearby Mac, disconnect it there or temporarily turn off that Mac’s Bluetooth. On older Apple wireless mice, a blinking LED indicates that the mouse is discoverable; a steady LED can mean it is already connected to another device.^1^
- Pair it in Windows 11
- Select Start > Settings > Bluetooth & devices.
- Turn Bluetooth on.
- Select Add device > Bluetooth.
- Select the Apple mouse when it appears and wait until Windows reports that it is connected.^2^
- For Windows 10
- Open Start > Settings > Devices > Bluetooth & other devices.
- Turn on Bluetooth.
- Select Add Bluetooth or other device > Bluetooth, then choose the mouse.^2^
Move the mouse and confirm that the pointer responds.
If the mouse appears but will not connect
- Open the same Bluetooth settings page.
- Select the Apple mouse:
- Windows 11: … > Remove device
- Windows 10: Remove device
- Turn the mouse off and on, then add it again.
- If it still fails, turn the computer’s Bluetooth off, wait 10 seconds, turn it back on, and retry.^2^
If Bluetooth is missing or no devices appear
- Run the Bluetooth troubleshooter:
- Windows 11: Open Get Help, search for Bluetooth troubleshooting, and run the automated diagnostic.
- Windows 10: Use the Bluetooth troubleshooter in Get Help.^2^
- Open Start > Settings > Windows Update > Check for updates, install available updates, and restart.
- If Bluetooth still fails for every device, obtain the Bluetooth/Wireless driver for the exact Dell model from Dell’s support site, install it, and restart. A model-specific manufacturer driver can resolve problems caused by an unsuitable generic driver.^4^
If other Bluetooth devices connect but only the Apple mouse fails, test whether the mouse can become discoverable and pair with another computer. That separates a mouse-side problem from the Dell computer’s Bluetooth problem.
References
- Set up your Magic Keyboard, Magic Mouse, or Magic Trackpad with your ...
- [Windows 11](https://support.microsoft.com/windows/hardware/bluetooth/troubleshoot-bluetooth-not-connecting-in-windows#solution-6-check-for-windows-updates)
- Pairing, bonding and connecting
- Bluetooth not working properly on Windows 11 - Microsoft Q&A