MS Edge does not scale to display, set in Windows settings, after waking up from sleep

TrongL 0 Reputation points
2026-10-14T16:26:37.4066667+00:00

Has anyone had this issue with a high-resolution monitor (5k2k) where Windows scaling was set to 150%, and Edge will always display at native resolution after waking up from sleep? This happens every single time to me Edge Version 155.0.4283.45 (Official build) (64-bit) and Windows 11 (25H2 Build 26200.9711).

Edit,

Edge will display correctly again after minimized then maximized or closed and reopened.

DXdiag log below:

System Information

  Time of this report: 10/14/2026, 12:31:45

         Machine name: 358H

           Machine Id: {F7710CC2-607A-4FB6-814B-CF2902C2D232}

     Operating System: Windows 11 Home 64-bit (10.0, Build 26200) (26100.ge_release.240331-1435)

             Language: English (Regional Setting: English)

  System Manufacturer: HP

         System Model: HP OmniBook X Laptop 16-bg0xxx

                 BIOS: F.12 (type: UEFI)

            Processor: Intel(R) Core(TM) Ultra X7 358H (16 CPUs), ~1.9GHz

               Memory: 32768MB RAM

  Available OS Memory: 32164MB RAM

            Page File: 8388MB used, 23775MB available

          Windows Dir: C:\windows

      DirectX Version: DirectX 12

  DX Setup Parameters: Not found

     User DPI Setting: 144 DPI (150 percent)

   System DPI Setting: 144 DPI (150 percent)

      DWM DPI Scaling: Enabled

             Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

DirectX Database Version: 1.9.0

Auto Super Res Version: 1: v1.10.6.0

   System Mux Support: Mux Support Inactive - Ok

Mux Incompatible List: Unknown

       DxDiag Version: 10.00.26100.9549 64bit Unicode

     OS Build Version: 10.0.26100.9711 (26200.9711)

DxDiag Notes

  Display Tab 1: No problems found.

    Sound Tab 1: No problems found.

    Sound Tab 2: No problems found.

    Sound Tab 3: No problems found.

    Sound Tab 4: The file asiovadpro.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.

      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

Display Devices

       Card name: Intel(R) Arc(TM) B390 GPU

    Manufacturer: Intel Corporation

       Chip type: Intel(R) Arc(TM) B390 GPU Family

        DAC type: Internal

     Device Type: Full Device (POST)

      Device Key: Enum\PCI\VEN_8086&DEV_B080&SUBSYS_8E60103C&REV_04

   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

  Display Memory: 16531 MB

Dedicated Memory: 128 MB

   Shared Memory: 16403 MB

    Current Mode: 5120 x 2160 (32 bit) (165Hz)

     HDR Support: Supported

Display Topology: External

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020

 Color Primaries: Red(0.684550,0.310985), Green(0.245258,0.704917), Blue(0.152220,0.042936), White Point(0.312741,0.329082)

Display Luminance: Min Luminance = 0.000000, Max Luminance = 119.998100, MaxFullFrameLuminance = 119.998100

    Monitor Name: Generic PnP Monitor

   Monitor Model: LG ULTRAGEAR+

      Monitor Id: GSM7863

     Native Mode: 3440 x 1440(p) (99.982Hz)

     Output Type: Displayport External

Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI

  Advanced Color: AdvancedColorSupported AdvancedColorEnabled 

  Using DDisplay: Yes

             WCG: Wcg Supported

Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_HDR

     Driver Name: C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e55e939f4d7c3060\igd9trinity64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e55e939f4d7c3060\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e55e939f4d7c3060\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e55e939f4d7c3060\igd12umd64.dll

Driver File Version: 32.00.0101.9033 (English)

  Driver Version: 32.0.101.9033

     DDI Version: 12

Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA

  Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1,1_0_CORE

    Driver Model: WDDM 3.2

Hardware Scheduling: DriverSupportState:Stable Enabled:True 

     Displayable: Supported

Graphics Preemption: Triangle

Compute Preemption: Thread

        Miracast: Not Supported by Graphics driver

  Detachable GPU: No

Hybrid Graphics GPU: Integrated

 GPU Mux Support: Experimental, None - Unknown Error

  Power P-states: Not Supported

  Virtualization: Paravirtualization 

      Block List: DISABLE_HWSCH

Catalog Attributes: Universal:False Declarative:True

Driver Attributes: Final Retail

Driver Date/Size: 9/23/2026 8:00:00 PM, 31934576 bytes

     WHQL Logo'd: Yes

 WHQL Date Stamp: Unknown

Device Identifier: {D7B78E66-F3C0-11CF-C550-05AEABC2ED35}

       Vendor ID: 0x8086

       Device ID: 0xB080

       SubSys ID: 0x8E60103C

     Revision ID: 0x0004

Driver Strong Name: oem81.inf:5f63e534d9e17ac7:PTL_wNext_IG_B080:32.0.101.9033:PCI\VEN_8086&DEV_B080

  Adapter Family: INTEL_PTL

Compiler Version: 0.0.0.9033

ABI Version Range: [9033, 9033]

  Rank Of Driver: 00CF2001

     Video Accel: ModeMPEG2_A ModeMPEG2_C 

     DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_Multiview_NoFGT  {5366C436-0DA4-44FF-9331-2B48668D4D8C}  {C528916C-C0AF-4645-8CB2-372B6D4ADC2A}  {07CFAFFB-5A2E-4B99-B62A-E4CA53B6D5AA}  {91CD2D6E-897B-4FA1-B0D7-51DC88010E0A}  {8C56EB1E-2B47-466F-8D33-7DBCD63F3DF2}  DXVA2_ModeHEVC_VLD_Main  {75FC75F7-C589-4A07-A25B-72E03B0383B3}  DXVA2_ModeHEVC_VLD_Main10  DXVA_ModeHEVC_VLD_Main10_Ext  DXVA_ModeHEVC_VLD_Main10_422  DXVA_ModeHEVC_VLD_Main_444  DXVA_ModeHEVC_VLD_Main10_444  DXVA_ModeHEVC_VLD_Main12  DXVA_ModeHEVC_VLD_Main12_422  DXVA_ModeHEVC_VLD_Main12_444  {E484DCB8-CAC9-4859-99F5-5C0D45069089}  {41A5AF96-E415-4B0C-9D03-907858E23E78}  {6A6A81BA-912A-485D-B57F-CCD2D37B8D94}  {E4E3CF5B-97D2-4658-AACB-366E3EE2CEEE}  {FD9D9559-0FD3-4917-A9A7-07E714EE9EF9}  {8FF8A3AA-C456-4132-B6EF-69D9DD72571D}  {C23DD857-874B-423C-B6E0-82CEAA9B118A}  {5B08E35D-0C66-4C51-A6F1-89D00CB2C197}  {0E4BC693-5D2C-4936-B125-AEFE32B16D8A}  {2F08B5B1-DBC2-4D48-883A-4E7B8174CFF6}  {5467807A-295D-445D-BD2E-CBA8C2457C3D}  {AE0D4E15-2360-40A8-BF82-028E6A0DD827}  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  {76988A52-DF13-419A-8E64-FFCF4A336CF5}  {68A21C7B-D58F-4E74-9993-E4B8172B19A0}  {80A3A7BD-89D8-4497-A2B8-2126AF7E6EB8}  {1D5C4D76-B55A-4430-904C-3383A7AE3B16}  {A7F759DD-5F54-4D7F-8291-42E883C546FE}  {F34FA92F-DC79-474C-B0DB-B7BD4522DF77}  DXVA_ModeAV1_VLD_Profile0  {CA44AFC5-E1D0-42E6-9154-B127186D4D40}  {F9A16190-3FB4-4DC5-9846-C8751F83D6D7}  DXVA_ModeAV1_VLD_Profile1  {49761BEC-4B63-4349-A5FF-87FFDF088466}  {97688186-56A8-4094-B543-FC9DAAA49F4B}  {1424D4DC-7CF5-4BB1-9CD7-B63717A72A6B}  {464BDB3C-91C4-4E9B-896F-225496AC4ED6}  {9B31316B-F204-455D-8A8C-9345DCA77C01}  {AFE4285C-AB63-4B2D-8278-E6BAACEA2CE9}  {277DE9C5-ED83-48DD-AB8F-AC2D24B22943}  {04C5BA10-4E9A-4B8E-8DBF-4F4B48AFA27C}  {0ACEF8BC-285F-415D-AB22-7BF2527A3D2E}  {24D19FCA-C5A2-4B8E-9F93-F8F6EF15C890}  {353ACA91-D945-4C13-AE7E-469060FAC8D8}  {B8B28E0C-ECAB-4217-8C82-EAAA9755AAF0}  {8732ECFD-9747-4897-B42A-E534F9FF2B7A}  {580DA148-E4BF-49B1-943B-4214AB05A6FF}  {CEE393AB-1030-4F7B-8DBC-55629C72F17E}  {87B2AE39-C9A5-4C53-86B8-A52D7EDBA488}  {10E19AC8-BF39-4443-BEC3-1B0CBFE4C7AA}  {2DEC00C7-21EE-4BF8-8F0E-773F11F126A2}  {C35153A0-23C0-4A81-B3BB-6A1326F2B76B}  {A33FD0EC-A9D3-4C21-9276-C241CC90F6C7}  {310E59D2-7EA4-47BB-B319-500E78855336}  {8090A09C-6FC5-48EF-9F40-65BF37F7ACC4}  {0EEA5B11-88C0-4A9F-81AC-B10FD66B22EA}  {53CB42B5-E84A-4631-A532-31E3D0F15518}  {8D15155C-91DF-4FB0-89BA-5E7BA2C72DFA}  {50925B7B-E931-4978-A12A-586630F095F9}  {3325F221-DB34-47B6-8308-46095447114E}  

     D3D12 Encode Modes: { D3D12_VIDEO_ENCODER_PROFILE_H264_MAIN } { D3D12_VIDEO_ENCODER_PROFILE_H264_HIGH } { D3D12_VIDEO_ENCODER_PROFILE_HEVC_MAIN }{ D3D12_VIDEO_ENCODER_PROFILE_HEVC_MAIN10 }{ D3D12_VIDEO_ENCODER_AV1_PROFILE_MAIN }{ D3D12_VIDEO_ENCODER_AV1_PROFILE_HIGH }

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 

                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 

                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 

                  {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 

                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 

                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 

                  {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 

                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 

                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 

                  {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 

                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 

                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 

                  {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 

                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 

                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 

                  {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 

                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 

                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 

                  {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 

                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 

                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 

                  {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 

                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 

                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                  {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    D3D9 Overlay: Not Supported

         DXVA-HD: Supported

    DDraw Status: Enabled

      D3D Status: Enabled

      AGP Status: Enabled

   MPO MaxPlanes: 3

        MPO Caps: ROTATION,HORIZONTAL_FLIP,RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)

     MPO Stretch: 21.000X - 0.334X

 MPO Media Hints: colorspace Conversion 

     MPO Formats: R16G16B16A16_FLOAT

                      RGB_FULL_G10_NONE_P709

                  R10G10B10A2_UNORM

                      RGB_FULL_G22_NONE_P709

                      RGB_STUDIO_G22_NONE_P709

                      RGB_FULL_G2084_NONE_P2020

                  R8G8B8A8_UNORM

                      RGB_FULL_G22_NONE_P709

                      RGB_STUDIO_G22_NONE_P709

                  B8G8R8A8_UNORM

                      RGB_FULL_G22_NONE_P709

                      RGB_STUDIO_G22_NONE_P709

PanelFitter Caps: ROTATION,HORIZONTAL_FLIP,RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)

PanelFitter Stretch: 21.000X - 0.334X

Extension Drivers: 

         Driver Name: C:\windows\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_bef96e609ed2f793\iigd_ext.inf

      Driver Version: 32.0.101.8508

         Driver Date: 01/30/2026

     Driver Provider: Intel Corporation

  Catalog Attributes: Universal:True Declarative:True 

         Driver Name: C:\windows\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_10b83bb9f15a267f\iigd_ext.inf

      Driver Version: 32.0.101.8359

         Driver Date: 12/09/2025

     Driver Provider: Intel Corporation

  Catalog Attributes: Universal:True Declarative:True

MCDM Devices

        Device Name: Intel(R) NPU

Device Manufacturer: Intel Corporation

      Hardware Type: NPU

 Adapter Attributes:

Direct3D Feature Levels: n/a

       Engine Names: Neural

          Vendor ID: 0x8086

          Device ID: 0xB03E

       SubSystem ID: 0x8E60103C

        Revision ID: 0x0004

         Device Key: Enum\PCI\VEN_8086&DEV_B03E&SUBSYS_8E60103C&REV_04

   Dedicated Memory: 0 MB

Dedicated System Memory: 0 MB

Shared System Memory: 16403 MB

 Compute Preemption: Thread

        Driver Name: c:\windows\system32\driverstore\filerepository\npu.inf_amd64_597e96d1fdad31a4\npu_level_zero_umd.dll,c:\windows\system32\driverstore\filerepository\npu.inf_amd64_597e96d1fdad31a4\npu_blob_parser.dll,c:\windows\system32\ze_loader.dll,c:\windows\system32\ze_validation_layer.dll,c:\windows\system32\ze_tracing_layer.dll,c:\windows\system32\driverstore\filerepository\npu.inf_amd64_597e96d1fdad31a4\openvino_intel_npu_compiler_loader.dll,c:\windows\system32\driverstore\filerepository\npu.inf_amd64_597e96d1fdad31a4\openvino_intel_npu_compiler.dll,c:\windows\system32\driverstore\filerepository\npu.inf_amd64_597e96d1fdad31a4\tbb12.dll,c:\windows\system32\driverstore\filerepository\npu.inf_amd64_597e96d1fdad31a4\tbbmalloc.dll,c:\windows\system32\driverstore\filerepository\npu.inf_amd64_597e96d1fdad31a4\npu_kmd.sys,c:\windows\system32\driverstore\filerepository\npu.inf_amd64_597e96d1fdad31a4\npu_kmd.sys

     Driver Version: 32.0.100.5540

Driver File Version: 32.00.0100.5540

Driver Model Version: MCDM 3.2

   Driver File Size: 2582144 bytes

     Rank of Driver: 00FE2001

Driver Node Strong Name: oem85.inf:5f63e534b095bbae:NPU5_w11_26100_DS:32.0.100.5540:PCI\VEN_8086&DEV_B03E

        Driver Date: 8/19/2026 20:00:00

  Driver Attributes: Final Retail

    Driver Language: English

        Driver Beta: Final

       Driver Debug: No

      Driver Signed: Yes

Driver Signed Valid: Yes

           Hardware: Yes

         Detachable: No
Microsoft Edge | Other | Windows 11
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  1. AI answer

    2026-10-14T16:26:54.94+00:00

    This matches a known high-DPI scaling behavior in Windows when monitor configuration effectively changes after sleep, docking, undocking, or reconnecting displays. In these cases, display information is determined at sign-in, and some apps can reopen using the wrong DPI context until the session is refreshed.

    Try this in order:

    1. Sign out and sign back in after the issue appears. This is the documented workaround that resets display information and often restores correct scaling.
    2. Verify the display scale is still set correctly. In Start > Settings > System > Display:
      • Check Scale is set to 125% or the recommended value.
      • Check Display resolution is set to the recommended value for the 5k2k monitor.
    3. Check for Windows updates. Improvements for scaling issues are delivered through Windows updates. Go to:
      • Start > Settings > Windows Update > Check for updates on Windows 11.
    4. If the problem is more noticeable when using multiple displays, try matching resolutions more closely. A larger difference between the built-in display and external monitor resolution is documented as more likely to trigger scaling issues.
    5. Capture and report the issue through Feedback Hub. Record:
      • A screenshot of Start > Settings > System > Display
      • Monitor make/model, scaling percentage, and resolution
      • Steps to reproduce after sleep
      • Screenshots before and after the scaling issue
      • DXDiag.exe results Then open Feedback Hub, search for DPI, and add the details.

    Relevant background:

    • Windows supports standard scale factors including 125%.
    • High-DPI scaling issues are more common on high-resolution and mixed-resolution monitor setups.
    • Windows 10 and later improved scaling, but there is no single fix for every DPI-scaling problem.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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