Fraud-protection hold 715-123420 blocks ARM deployments of existing AI Foundry account

Michiel Willekens 0 Reputation points
2026-10-14T14:31:33.8566667+00:00

Since this week, many ARM/Bicep deployments of our resource group fails because Microsoft.CognitiveServices rejects our existing AI Foundry account at preflight:

The following resource provider(s) - 'Microsoft.CognitiveServices/accounts/projects' reported preflight validation errors.

715-123420: "Our system has detected this request as unusual activity for your account. If you are confident this is in error, please contact support."
  • The account, project and model deployments already exist and are unchanged; we are re-deploying them as-is, nothing new is created.
  • Deployments passed validation earlier the same day; every attempt since is rejected.
  • It affects multiple users and more than one subscription in our tenant.
  • The portal's automated diagnostics point to a platform-side risk hold (no resource health issues, no Azure Policy denies). Retrying does not help.

We have not been able to get this to the right team through a support ticket. This is turning into a Kafkaesk ritual, I have to pay extra for premium support to solve an issue that should not be there in the first place. We're paying thousands euro's a month for Azure, but this is a serious issue for us.

Could a moderator escalate this to the team that releases real-time fraud protection holds? We can share subscription IDs, resource names and tracking IDs privately.

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.