Attended practise exam for AB-100 3 times. But not recieved the result page

Sulu Sam 0 Reputation points
2026-10-14T07:31:48.13+00:00

Attended practice exam for AB-100 3 times. But not received the result page.
Its become blank page.
successfully attend all 50 questions.

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  1. Scott Nguyen 2,135 Reputation points Independent Advisor
    2026-10-14T14:15:05.2333333+00:00

    Hi Sam,

    This may be a browser-related issue or a temporary problem with the Microsoft Learn Practice Assessment platform.

    You should try the following steps:

    1. Open the practice assessment in Microsoft Edge InPrivate mode (Ctrl + Shift + N) and sign in to your Microsoft Learn account.
    2. Clear your browser's cache and cookies, then disable any ad blockers or browser extensions that might interfere with the assessment.
    3. Try a different browser or network to determine whether the issue is specific to your current environment.
    4. If the results page remains blank, report the issue through Microsoft Credentials Support, including the AB-100 assessment link, a screenshot of the blank page, and the approximate time of your attempts.

    Please note that Practice Assessment results are separate from official certification exam results, and completed attempts may not be recoverable if the results were not successfully saved.

    Could you confirm if the blank page appears immediately after clicking Submit or while the results page is loading? This will help narrow down the cause.

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  2. AI answer

    2026-10-14T07:32:28.27+00:00

    Check the AB-100 exam details page for saved results from your previous attempts; if none appear, submit a Microsoft Credentials Support request rather than taking the assessment a fourth time.

    Check whether the results were saved

    1. Sign in to Microsoft Learn with the same Microsoft account used for the three attempts.
    2. Open the AB-100 Certification/Exam details page.
    3. Locate the Practice Assessment section.
    4. Check for results from previous attempts.

    Microsoft states that completed assessments should display a score report and that previous-attempt results are accessible from the Certification/Exam details page.^1^

    If the attempts are missing or still open as a blank page

    Submit a request through Credentials Support:

    1. Open the Credentials Support page and select online support request.
    2. Set:
      • Product family: Learning
      • Product or Service: Microsoft Credentials
      • Type of Support: Professional No Charge
      • Preferred contact method: Email
    3. Include:
      • Exam: AB-100
      • That all 50 questions were completed
      • That the result page became blank after submission
      • Dates and approximate times of all three attempts
      • Your Learn username
      • A screenshot of the blank page, if available
      • Browser and operating-system details

    Credentials Support is the designated route for Microsoft Certification issues not covered by the other categories.^2^ The same escalation was recommended for the matching AB-100 blank-results report.^3^

    This is a Microsoft Learn Practice Assessment issue, not a Pearson VUE exam-score issue, so use Credentials Support rather than Pearson VUE.

    References

    1. Practice Assessments for Microsoft Certifications
    2. Credentials support
    3. AB-100 practice test results not showing - Microsoft Q&A
    AI-generated content may be incorrect. Read our transparency notes for more information.

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