Bing Places listing manually verified but reverted to “Verification required”

Hello,

I need help with a Bing Places listing that appears to be stuck in an incorrect verification state.

Our business listing was manually verified by Bing Places Support, and we received written confirmation that the listing had been successfully verified.

Immediately after verification, we were briefly able to edit the listing and updated the phone number, email address and business category.

After saving those changes, the dashboard reverted to “Verification required” and editing became locked again.

The listing has remained in this state for about two months.

We have already:

• contacted [email protected] several times;
• followed up in the same email thread;
• contacted Bing Places live chat multiple times;
• received multiple support case numbers;
• posted the issue previously on Microsoft Q&A.

However, the verification status has still not been corrected.

This is not an initial verification request. The listing was already manually verified by Bing Places Support and then reverted to “Verification required” after editing.

Could a Bing Places Support Specialist please review the backend verification status and contact us via private message?

We can provide the listing ID, screenshots, support case numbers, account details and the original verification confirmation privately.

Thank you.