no sound output on my laptop

Sanjay Kulkarni 0 Reputation points
2026-10-14T01:13:57.6066667+00:00

I am getrting 'no audio device is installed' and no sound

Windows for home | Windows 11 | Devices and drivers
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  1. Dio Xavier 297.1K Reputation points Volunteer Moderator
    2026-10-14T02:17:55.4733333+00:00

    Olá

    Bem vindo à Comunidade Microsoft Windows

    Boa noche. Segue estos pasos.:

    1. Haga clic con el botón directo del mouse sobre el ícono del falante en la barra de Tarefas.

    2. Haga clic en Solución de problemas de algunos, de acuerdo con los permisos y siga las indicaciones en la tela.

    Boa sorte e avise-nos sobre o resultado.

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  2. Ivan B 125.1K Reputation points Independent Advisor
    2026-10-14T01:46:28.9633333+00:00

    Hi,

    If the Q&A Assist procedure didn't work, please follow the steps below:

    Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.

    Thanks.

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  3. AI answer

    2026-10-14T01:14:15.82+00:00

    Try these steps in order for Windows 11:

    1. Check whether Windows can see the audio device.
      • Open Start, type Device Manager, and open it.
      • Expand Sound, video and game controllers.
      • If the audio device appears, right-click it and select Enable device if that option is available.
      • If no audio device appears, select View > Show hidden devices, then Action > Scan for hardware changes.
    2. Install the latest audio driver.
      • Go to the laptop manufacturer’s support site.
      • Download the latest audio driver for the installed Windows version.
      • Install it and restart the PC.
    3. Run the automated audio troubleshooter.
      • On Windows 11, run the Audio troubleshooter in the Get Help app.
      • It will run diagnostics and attempt to fix the problem automatically.
    4. Restart the PC.
      • Select Start > Power > Restart.
      • After restart, check whether the audio device appears.
    5. If the device appears but there is still no sound, set the correct output device.
      • Go to Start > Settings > System > Sound.
      • Under Output, select the correct audio device.
      • Make sure volume is not muted and the slider is turned up.
    6. Set the default playback device.
      • Go to Start > Settings > System > Sound.
      • Under Related settings, select Sound Control Panel.
      • On the Playback tab, select the audio device and choose Set Default.
    7. Update or reinstall the audio driver from Device Manager.
      • In Device Manager, expand Sound, video and game controllers.
      • Right-click the sound device and select Update driver > Search automatically for updated driver software.
      • If that does not help, uninstall the audio device and restart the PC so Windows reinstalls the driver automatically.
      • Warning: save open work before restarting.
    8. Check for Windows updates.
      • Go to Start > Settings > Windows Update.
      • Select Check for updates.
      • Install available updates, then restart and test sound again.

    If the problem started after a recent update and the audio device is listed in Device Manager, rolling back the audio driver can help:

    • Open Device Manager > Sound, video and game controllers.
    • Right-click the audio device > Properties > Driver tab > Roll Back Driver.
    • Restart the PC.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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