outlook stopping

Question

outlook stopping

JOAN Pat BAKER 0

outlook is saying I will lose outlook on oct. 17 since they have not heard from me. Is this legit?

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2 answers

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Answer 1

This is most likely a phishing scam.

Microsoft account closure is generally tied to inactivity over a much longer period, not a sudden warning demanding action by a specific date. Similar scam messages often use urgent language such as account closure, required updates, or threats of losing access to pressure people into clicking links.

What to do:

Do not click any link in that email.
Go directly to your Microsoft account in the browser and sign in there to confirm the account is active.
If the email claims Outlook is outdated or says the account will be closed unless it is “updated,” treat it as suspicious.
If the message is about inactivity, signing in directly to the account records fresh activity.
If the email appears suspicious, it can be reported as phishing by attaching it to a new message and sending it to the Microsoft phishing reporting address shown in the support guidance.

A legitimate Microsoft warning about inactivity would not need a risky “click here to keep your account” path when the account can be checked safely by signing in directly.

References:

Answer 2

Hi, let me help you.

That wording is a classic phishing pattern. Real Microsoft notices don’t threaten to cut off your account on a specific date because they “haven’t heard from you,” and urgency plus a deadline is exactly how scammers push people into clicking.

Don’t click any link or open any attachment in the message. Instead, open a browser yourself, go to outlook.com or account.microsoft.com, and sign in normally. If there’s a real problem with your account, you’ll see a banner or alert there. You can also look at the sender’s actual address (not just the display name) and hover over any links to see where they really point. A legit Microsoft message comes from a microsoft.com or microsoftonline.com address, though even that can be spoofed, which is why checking directly in your account is the reliable test.

If this is a work account, forward it to your IT or security team rather than deleting it, since they’ll want to know if it’s circulating. If you already clicked or entered a password, change it right away and check your account’s recent sign-in activity. Do you recall whether you clicked anything?