Lexmark printer printing only one page

First verify that the print job is set to All pages, then test a simple multipage document to determine whether the one-page limit comes from the application or the Windows printer queue.

1. Check the print settings

1. Open the document and select File → Print.
2. Select the school’s Lexmark printer.
3. Under Pages, choose All pages, not Current page or a custom range such as 1.
4. Set print quality to Normal or Draft.
5. Confirm that Paper Type matches the paper in the printer.
6. Print a simple two-page document from Notepad or Word.

If the simple document prints both pages, the original file or application is the issue. Try another copy of the file or print it from another application. High print quality, complex documents, and high-resolution images can also make jobs substantially slower.^1^

2. Clear any job stuck after page one

Open the queue:

• Windows 11: Start → Settings → Bluetooth & devices → Printers & scanners → Lexmark printer → Open print queue
• Windows 10 or earlier: Start → Settings → Devices → Printers & scanners → Lexmark printer → Open queue

Cancel every waiting job, and then send only the two-page test document. If jobs remain stuck:

1. Press Windows key + R.
2. Enter services.msc and press Enter.
3. Find Print Spooler.
4. Right-click it and select Restart.
5. Reopen the queue and test again.

The Print Spooler manages jobs sent from Windows, and clearing or restarting it can resolve stalled printing.^2^

3. Separate a computer problem from a printer or school-network problem

Print a Windows test page:

• Open Printers & scanners.
• Select the Lexmark printer.
• Open Printer properties.
• On the General tab, select Print Test Page.

Interpret the result:

• Test page prints normally: The problem is likely limited to the document, application, or its print settings.
• Test page is also very slow or does not finish: The queue, connection, printer driver, or physical printer needs attention.
• Other students have the same problem: Report it to the school’s IT staff because the shared printer, print server, or network queue is likely involved.
• Only your computer is affected: Ask school IT to remove and reinstall the assigned printer and install the correct driver for the exact Lexmark model.

If permitted, temporarily testing through USB or Ethernet can distinguish Wi-Fi/network delay from a printer or driver problem.^1^

Because this is a school printer, do not update its firmware, change its network port, or delete the shared printer without authorization. Give IT the Lexmark model, your Windows version, whether jobs remain in the queue after page one, and whether other users are affected.

References

1. Troubleshoot slow printing issues in Windows | Microsoft Support
2. Fix printer connection and printing problems in Windows