XGameSaveInitializeProvider hangs

2026-10-13T17:52:16.7166667+00:00

Hello Xbox team,

We frequently experience a problem when calling XGameSaveInitializeProvider. The application hangs on this call for 30 seconds (we then have to terminate the application because we don't have the means to handle this stall).

We want to address this issue to give players a good experience, but we cannot understand what could be causing this hang. Can it be a network connection issue? We use XNetworkingGetConnectivityHint before calling XGameSaveInitializeProvider, but maybe the issue arises in between these two calls.

We want to use XGameSaveInitializeProviderAsync for asynchronous provider initialization and cancel the request, because the current call hangs for too long. But will XAsyncCancel work for XGameSaveInitializeProviderAsync, because the documentation says that XAsyncCancel is not guaranteed to occur at all for some operations?

Developer technologies | C++
Developer technologies | C++

A high-level, general-purpose programming language, created as an extension of the C programming language, that has object-oriented, generic, and functional features in addition to facilities for low-level memory manipulation.

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