Retrieving Deleted Word Document on Mac

Basetsana Tsuwane 0 Reputation points
2026-10-13T12:52:58.8966667+00:00

Good day,

I would like to retrieve a deleted document on word. Error message say's "This document is either deleted or not currently accessible." I have a path to the folder but I am unable to retrieve it. Please assist.

Windows for home | Windows 11 | Recovery and backup
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  1. AI answer

    2026-10-13T12:53:16.45+00:00

    Try these recovery paths on Mac for a Word document that now shows "This document is either deleted or not currently accessible."

    1. Reopen Word and check for the Document Recovery pane.
      • If Word closed unexpectedly before, Word can automatically open recovered files the next time it starts.
      • If multiple versions appear, open the most recent one and save it immediately.
    2. Check Word’s AutoRecovery folder in Finder.
      • In Finder, select Go > Go To Folder or press Shift + Command + G.
      • Enter this path: /Users/<username>/Library/Containers/com.Microsoft.Word/Data/Library/Preferences/AutoRecovery
      • Look for a file matching the missing document and open it in Word.
      • Save it immediately under a new name.
    3. Check the alternate AutoRecovery location used by some Mac Word versions.
      • In Finder, use Go To Folder again.
      • Enter: /Users/<username>/Library/Containers/com.Microsoft/Data/Library/Preferences/AutoRecovery
      • If a recovered file is there, open and save it immediately.
    4. If the document file itself opens but appears damaged, try Recover Text in Word.
      • Go to Word > Preferences.
      • Under Authoring and Proofing Tools, select General.
      • Turn on Confirm file format conversion at Open.
      • Go to File > Open.
      • In the Open menu, choose Recover Text.
      • Open the document.
    5. Important limitation:
      • If the file was closed and Don’t Save was selected, the AutoRecover file is deleted.
      • If neither AutoRecovery folder contains the file and Document Recovery does not show it, recovery options are very limited.
    6. For future protection:
      • Store Word files on OneDrive or SharePoint and use AutoSave.
      • AutoRecover saves recovery information periodically, but it is not a substitute for saving.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. DaveM121 939.1K Reputation points Independent Advisor
    2026-10-13T13:26:56.16+00:00

    If you are unable to recover the file on your device, if you use OneDrive to sync your files online, log into OneDrive in a web browser (https://onedrive.live.com/) and check if the file is available there to download and also check the online OneDrive recycle bin for the file.

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