Windows 11 25H2 bug: Xbox controller randomly loses XInput HID devices — persists after Windows repair

MikeZero955 0 Reputation points
2026-10-13T12:35:12.61+00:00

I have already submitted a report through Windows Feedback Hub. I am posting here because the issue persists and I want to establish whether other users are affected and whether Microsoft can escalate it to the appropriate Windows device/input-stack team.

During the failure, the Xbox controller remains powered on, but its XInput HID child devices (VID_045E&PID_02FF) disappear even while the parent controller and wireless adapter may still appear present. Restarting Windows temporarily restores input. SFC repairs and an in-place Windows repair did not permanently resolve the issue.

Windows 11 25H2, OS build 26200.9550. The available device and Kernel-PnP logs point to a device-enumeration/input-stack failure, although the root cause is not confirmed.

I tried everything from enabling/disabling and reinstalling the controller and wireless adapter from the device manager and regardless of connecting the controller to USB, the controller stays solid white as if its connected but the input remains unresponsive. The only way to restore again the controller connection is to restart the windows.

Can a Microsoft moderator advise how this can be escalated to the responsible Windows engineering team?

Windows for home | Windows 11 | Devices and drivers
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  1. Carl-L 23,445 Reputation points Microsoft External Staff Moderator
    2026-10-14T07:22:20.5033333+00:00

    Hello MikeZero955,

    Welcome to Microsoft Q&A forum.

    This is a public forum, so unfortunately moderators don't have the escalation route directly to the engineering team. The Feedback Hub entry you submitted is actually the most direct way to contact them regarding your issue, since any entries will be delivered directly to them.

    Just want to check, may I know if when the issue appears, the XInput HID child device appears in the list of device manager or it is hidden?

    I'm waiting for your reply.

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