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Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hi Lakhan,
Are you able to add a Credit card first?
Add a new bank or credit card to your Microsoft account
If it doesn't help,
f nothing helps, see below to contact an agent:
Sales and Support:
https://www.microsoft.com/en-us/microsoft-365/business/sales-support#
Click Chat Now > Choose Personal:
An agent can help you resolve this. A friendly reminder that this is a community support forum where users help other users. Advisors participating here cannot make changes to Microsoft services or access internal systems and can only provide technical guidance, independent of Microsoft's Policy decisions.
I hope this information helps. If you have any more questions, don't hesitate to reach out.