Have after updating MAC OS 27 been unable to save Word Docs onto One Drive or to my Save

Sudhir Pillai 0 Reputation points
2026-10-13T11:15:34.4+00:00

Unable to save Word docs on macOS. I get a message that says, "The save failed due to lack of memory or disk space."(file ....). Have adequate space online and on disk.

Microsoft 365 and Office | Word | For home | MacOS
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  1. EmilyS726 272.9K Reputation points Independent Advisor
    2026-10-13T12:15:24.6033333+00:00

    Hello

    Can you uninstall your Word app, then download this slightly older version https://res.public.onecdn.static.microsoft/mro1cdnstorage/C1297A47-86C4-4C1F-97FA-950631F94777/MacAutoupdate/Microsoft_Word_16.106.26030211_Updater.pkg

    And tell me if you are experiencing the same issue with this version?

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  2. AI answer

    2026-10-13T11:15:51.81+00:00

    This error on Word for Mac can occur even when storage is available because Word creates a temporary file during save or AutoSave, and if something in that process is interrupted, saving can fail with a disk space or memory message.

    Try these steps in order:

    1. Update Office for Mac
      • Open Word.
      • Select Help > Check for Updates.
      • Turn on automatic updates if available, then install all available updates.
      • Test saving again.
    2. Try saving locally first
      • In Word, use File > Save As and save to a local folder such as Documents or Desktop.
      • If local save works but OneDrive does not, the issue is likely related to OneDrive sign-in, sync, or macOS access to the OneDrive location.
    3. Check OneDrive sign-in and re-link it if needed
      • Open OneDrive from Spotlight.
      • Sign in again and, when prompted that the folder already exists, select Use this folder.
      • Let OneDrive resync, then test saving from Word to OneDrive again.
    4. Check macOS privacy access for OneDrive
      • Go to System Preferences > Security & Privacy Preferences > Privacy.
      • Make sure OneDrive has Full Disk Access.
      • This is specifically required for Desktop and Documents folder backup scenarios on macOS.
    5. If the file is in OneDrive Files On-Demand, make it local temporarily
      • In Finder, if the file shows as online-only, open it so it downloads locally first.
      • Online-only files cannot be opened without internet access.
      • Then try saving again.
    6. Save frequently and test with a new document
      • Create a new Word document and try saving it both locally and to OneDrive.
      • If only one document fails, the problem may be specific to that file.

    If the problem started right after the macOS update, the most relevant supported fixes are updating Office, re-linking OneDrive, and checking macOS permissions.


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