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I have installed a newer model wifi module (Intel AX210) the laptop original wifi module have failed.
The new wifi module is a combo model. same as the original. meaning this contains a Bluetooth and wifi module in one.
The BT section start up perfectly. And wifi section start up perfectly. (no error codes in driver section in the device manager).
But in the network section for the wifi. say the wifi is turned off. When i try to manually turn on. this seems windows trying to start (circling dots) but failed.
I have asked Intel support. (the manufecturer of the wifi card) and we tried everything. the wifi card functioning flawlessly and no faults.
we believe the problem is the windows 10. Possibly a blacklisting the wifi card.
my request you remove the blacklisting for this card. The reason is the original wifi card is impossible to find. this model card are not longer in production.
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Hello Mr. Magoo,
Welcome to Microsoft Q&A forum.
As a user myself, I don't recall that Windows have any blacklist for Wifi adapter or card. Also, the Bluetooth is working means the card itself is fine.
Before we proceed further, can you please open an elevated Command Prompt and type in these commands?
Please let me know the output.
I'm waiting for your reply.
My hope is the Windows support can fix this "blockage"
Because my laptop can't be upgraded to Windows 11.
Have not fulfilled the hardware demands.
All these are tried. no luck.
we believe this is the reason. see attached picture.
