How to download gaming services?

Question

How to download gaming services?

J102614-7973 0

Screenshot 2026-10-11 205330

stuck here, after every imaginable fix. I need this to run forza horizon 6, I'm pretty sure I have recollection of uninstalling this and the Xbox app a while ago, never imagining I would need it.

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Answer 1

Norah-L 11,700 Microsoft External Staff Moderator

Hello J102614,

This behavior might be due to a temporary issue with Microsoft Store or a problem with the Gaming Services component. Please try the following steps:

First, please open Settings > System > Storage and make sure the Windows drive has sufficient free space. If the drive is nearly full, use Cleanup recommendations to remove unnecessary temporary files, then restart the computer and try the installation again.

Then you can try install Gaming Services through PowerShell. Please follow the steps below:

For Windows 11, open PowerShell as administrator, then run:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

The official Gaming Services page should open in Microsoft Store. Select Install and wait for the installation to finish.

You can also try installing another free app from Microsoft Store to test.

If other apps cannot be installed either, press Windows + R, enter wsreset.exe, and select OK. A blank window may appear briefly, and Microsoft Store should open automatically when the reset is complete. Then try the installation again.

If other apps install normally and the issue only affects Gaming Services, run the Gaming Services Repair Tool for PC. Restart the computer after the tool finishes, then try installing Gaming Services again.

Please let me know how it goes after trying these steps, and I'll be glad to continue looking into it with you.

J102614-7973 0 Reputation points

2026-10-12T19:17:00.49+00:00

Upon trying this, it got stuck at reserving space, then it got stuck at 1% saying 195kb downloaded, sometimes it would say in queue and some random apps would start up. I tried to get gaming services repair tool for pc, but this didn't work as it didn't download. other stuff will download; it appears these two are broken (Microsoft store and the repair tool.) is there any other way I could get a link to download gaming services for my PC in the latest version?
Norah-L 11,700 Reputation points Microsoft External Staff Moderator

2026-10-13T09:24:55.33+00:00

Hi J102614-7973,

Thanks for the update. There does not appear to be an official standalone installer for Gaming Services that can be downloaded directly through a browser as an .exe, .msi, or .appx file. Available links generally open or redirect you to the Microsoft Store to complete the installation.

As an alternative, you can try requesting the package directly from the Microsoft Store source through WinGet.

Please note that this is not a separate offline installer. WinGet will still retrieve the package from the Microsoft Store source, so it may encounter the same issue. However, any error returned by the command could help identify where the installation is failing.

Open Windows Terminal as administrator, then run:

winget install --id 9MWPM2CQNLHN --source msstore --exact

If prompted to accept the Microsoft Store source agreements, review and accept them to continue.

If the command returns an error or says that no package was found, please share the complete message.
J102614-7973 0 Reputation points

2026-10-13T21:23:06.16+00:00

upon attempting to use Winget, I got "Failed to install or upgrade Microsoft Store package. Error code: 0x80240008"

this is on Winget v1.29.380, the latest as far as I know. this happened after I did a first Winget install and it got stuck forever, so on my retry after a Winget source reset --force it registered but gave me this error.
Norah-L 11,700 Reputation points Microsoft External Staff Moderator

2026-10-14T07:46:09.2466667+00:00

Hi J102614-7973,

Thanks for sharing the complete error.

Microsoft documents error code 0x80240008 as WU_E_ITEMNOTFOUND, meaning that a required item key could not be found. This may involve the package metadata, its local registration, or the Windows servicing components used for Store installation.

Please restart the computer first, then install any pending updates under Settings > Windows Update.

After that, open Settings > System > Troubleshoot > Other troubleshooters and run the Windows Update troubleshooter.

If the error remains, open Terminal as administrator and run these commands one at a time:

DISM.exe /Online /Cleanup-Image /RestoreHealth

sfc /scannow

Once both commands have completed, restart the computer and try the WinGet command again.

Let me know how it goes!