Managing personal Outlook.com account settings, security, and privacy
If you accidentally set his birth year to 2025, Microsoft now thinks U R 0 years old.
When an account is classified as a child account, Microsoft locks the ability to edit the birthdate for safety reasons.
So the system is behaving exactly as designed.
✅ What options does he have?
1) Add a Parent/Guardian account and give consent
This is the fastest and most reliable solution.
You need an adult Microsoft account (can be a new one).
Steps:
- Go to login.live.com
Sign in with the child account
When asked for consent, choose “I’m a parent or guardian”
Sign in with an adult account
Complete the consent process
Go to: https://account.live.com/mykids.aspx (account.live.com in Bing)
Select the child account
Click Edit this child's personal info
Correct the birthdate
This unlocks the profile.
2) If U R already part of a Microsoft Family
If your account is already under a family group:
The adult account goes to account.live.com/mykids.aspx
Selects the child
Edits the birthdate
3) If Microsoft thinks U R a child even though U R not
This happens when the wrong year is typed.
If the profile page shows the birthdate but cannot be edited, it means the account is flagged as a child.
Solution:
follow option #1 (add a parent account).
4) Contact Microsoft Support
If the system refuses to unlock the profile even after adding a parent account, Microsoft Support can manually fix it.
This is rare but possible.
*** The quickest fix
Create a new adult Microsoft account → use it as a parent → give consent → edit the child’s birthdate.
Total time: 2–3 minutes.If your friend accidentally set his birth year to 2025, Microsoft now thinks he is 0 years old.
When an account is classified as a child account, Microsoft locks the ability to edit the birthdate for safety reasons.
So the system is behaving exactly as designed.