fraud scam on microsoft store!

For a Microsoft Store game purchase on PC, request the refund through the Xbox refund page:

1. Go to the Xbox support page to request a refund for digital games and sign in.
2. Select the game purchase and choose Request a refund.
3. Enter the reason for the request and select Next.
4. Review the details and select Submit.

Refund requests can take up to 72 hours to process. Status updates are available on the Refund status tab.

Important details:

• Online returns are not available in all markets. If the refund option is not available online, contact Sales support.
• If the purchase does not appear, check Order history and confirm the correct Microsoft account was used.
• If the charge is not recognized, investigate it on the Manage your payments page.
• A chargeback through a bank or card provider should not be the first step for a Store app or game issue. Microsoft Support should be contacted for refund issues, and repeated misuse of chargebacks can be considered fraud.

References:

• [Games on a PC](https://support.microsoft.com/accounts-billing/subscriptions/get-a-refund-for-apps-and-games-purchased-from-microsoft-store#how-to-request-a-refund-for-microsoft-store-games-on-a-windows-pc)
• What is a chargeback? | Microsoft Support