no sound on my laptop ONLY on youtube.com

Adel Abedrabbo 0 Reputation points
2026-10-10T06:58:32.54+00:00

although the laptop has sound working and volume is at 100% and sound is UNMUTED on youtube STILL NO SOUND

Microsoft Edge | Audio and video playback | Windows 11
0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. DYARI BARHAM 37,921 Reputation points Independent Advisor
    2026-10-11T11:04:21.58+00:00

    Hi,

    I wanted to follow up on your issue. Is your issue resolved?

    Please feel free to rate my answer if your issue is resolved.

    Was this answer helpful?

    0 comments
  2. DYARI BARHAM 37,921 Reputation points Independent Advisor
    2026-10-10T07:36:23.94+00:00

    Hi,

    In addition to the steps provided by the AI, use another browser or open an an InPrivate window to see if sound works on Youtube.

    If sound works in another browser, open your browser > Disable all installed extensions temporarily until you find the problematic one.

    Was this answer helpful?

    0 comments

  3. AI answer

    2026-10-10T06:58:49.2433333+00:00

    Since laptop sound works outside YouTube, focus on the app/browser audio path first.

    1. Check the app volume in Volume mixer
      • Right-click the Volume icon on the taskbar.
      • Select Open Volume mixer.
      • Make sure the browser playing YouTube is not muted and its volume slider is turned up.
    2. Verify the browser is using the correct output device
      • Right-click the Volume icon and select Sounds.
      • Open the Playback tab.
      • Make sure the correct speakers or headphones are set as Default.
      • Return to Volume mixer and confirm the browser is using that same device.
    3. Restart Windows audio services
      • Select Start, type services.msc, and press Enter.
      • Right-click Windows Audio, and select Restart.
      • Right-click Windows Audio Endpoint Builder, and select Restart.
      • Test YouTube again.
    4. Check Windows 11 output selection
      • Select the Speakers icon on the taskbar.
      • Select the arrow to the right of the volume slider to open the list of audio devices.
      • Confirm audio is going to the intended speaker or headphones.
    5. Turn off audio enhancements
      • Go to Start > Settings > System > Sound.
      • In Output, select the audio device in use.
      • Under Advanced settings, set Audio enhancements to Off.
      • Test YouTube again.
    6. Run the automated audio troubleshooter
      • On Windows 11, run the automated Audio troubleshooter in the Get Help app.
    7. Update the audio driver
      • Open Device Manager.
      • Expand Sound, video and game controllers.
      • Right-click the audio device and select Update driver.
      • Restart the PC.

    If the issue is only with YouTube in one browser, step 1 and step 2 are the most relevant because Windows can mute or route audio per app.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.