Technical Issue during OnVUE Check-in – Assistance Required for Reschedule/Voucher

Ashok Kumar Koppireddy 0 Reputation points
2026-10-09T13:54:16.5333333+00:00

Subject: Technical Issue during OnVUE Check-in – Assistance Required for Reschedule/Voucher – Reg ID: 544416985 Dear Pearson VUE Support Team, I had a scheduled exam for AI-901 - Microsoft Azure AI Fundamentals on September 14, 2026, at 11:00 PM IST. Candidate Details: Name: Ashok Kumar Koppireddy Candidate ID: MS1101482366 Registration ID: 544416985 Order Number: 0080-8581-5976 During the scheduled exam check-in time, I attempted to launch the exam through OnVUE multiple times, but the application failed to work due to technical issues on the platform. Despite several attempts, I was unable to connect with the proctor or begin the test. Could you please investigate this case and provide a replacement voucher or allow me to reschedule the exam? Looking forward to your prompt response. Best regards, Ashok Kumar Koppireddy

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  1. Julian Sharp 45,006 Reputation points
    2026-10-09T14:48:07.55+00:00

    This is a community forum not support, contact Pearson Vue, the exam provider, https://www.pearsonvue.com/us/en/microsoft.html#customer-service, for issues taking an exam

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