Tag not monitored by Microsoft.
If the exam did not complete because of a system crash, results may not be available immediately.
- For most exams, results are available within minutes after finishing the exam, and in the Learn profile within 24 hours.
- If the exam was taken online and there was a technical issue during or after the exam, contact Microsoft Credentials support.
- To check whether a score report is available:
- Sign in to Learn with the same personal Microsoft account used to schedule the exam.
- Open Profile > Credentials > Certifications.
- In Past exams, find the exam and select View details on provider site.
- On the Pearson VUE dashboard, select View for the score report.
If the exam could not be launched or completed because of the crash, Pearson VUE is the exam provider for exam-delivery issues.