Where can I get the exam results?

Subhash Padiye, Namrata 0 Reputation points
2026-10-09T13:29:33.83+00:00

I had scheduled exam from PearsonVue but I was unable to complete it due to system crash. Where can I get my exam results?

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  1. Julian Sharp 44,916 Reputation points
    2026-10-09T14:48:39.3466667+00:00

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  2. Dio Xavier 297.1K Reputation points Volunteer Moderator
    2026-10-09T13:50:04.3433333+00:00

    Hello,

    Welcome to the Microsoft Outlook Community.

    Good morning. Based on your description, if you did not complete and submit the questions, you should address this matter directly with Pearson VUE support.:

    https://www.pearsonvue.com/us/en/microsoft.html

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  3. AI answer

    2026-10-09T13:29:57.5166667+00:00

    If the exam did not complete because of a system crash, results may not be available immediately.

    • For most exams, results are available within minutes after finishing the exam, and in the Learn profile within 24 hours.
    • If the exam was taken online and there was a technical issue during or after the exam, contact Microsoft Credentials support.
    • To check whether a score report is available:
      1. Sign in to Learn with the same personal Microsoft account used to schedule the exam.
      2. Open Profile > Credentials > Certifications.
      3. In Past exams, find the exam and select View details on provider site.
      4. On the Pearson VUE dashboard, select View for the score report.

    If the exam could not be launched or completed because of the crash, Pearson VUE is the exam provider for exam-delivery issues.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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