Why i cant send from my phone

Rafu 0 Reputation points
2026-10-08T19:58:19.7133333+00:00

I’m having a problem with link windows I couldn’t sent on my phone to windows

Windows for home | Windows 11 | Connect Phone and PC

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  1. AI answer

    2026-10-08T19:58:35.84+00:00

    If Phone Link is not sending or syncing properly between the phone and the Windows PC, check these first:

    1. Make sure the phone and PC are both:
      • Turned on
      • Nearby
      • Connected to the same Wi-Fi network
      • Signed in with the same Microsoft account in Link to Windows on the phone and Phone Link on the PC
    2. On the Android phone, check:
      • Battery Saver is Off
      • Airplane mode is Off
      • Wi-Fi is connected, not only mobile data
    3. On the PC, check:
      • Internet is working
      • Battery Saver is Off
      • Settings > System > Shared experiences shows the account is working correctly. If there is a problem, select Fix now.
    4. Turn off battery optimization for Link to Windows on the phone, because it can interrupt sending and syncing:
      • Go to Android Settings > Apps & notifications > App info > Link to Windows > Advanced > Battery > Manage Battery Usage > Battery optimization
      • Find Link to Windows and select Don’t optimize
      On some phones:
      • Go to Android Settings > Apps > Link to Windows > Battery > Optimize battery usage
      • Select All, find Link to Windows, and turn it Off
    5. If setup or linking failed several times, close and reopen Phone Link on the PC and start setup again. After more than 3 failed code-matching attempts, linking is blocked temporarily and restarting setup switches to the permissions flow instead.
    6. If the problem happens on work Wi-Fi or public Wi-Fi, the network may be blocking communication between the phone and PC. Firewall or VPN can also cause this.

    If the issue is specifically with messages not syncing correctly on some devices, disabling 5G messaging / Advanced Messaging on supported OPPO or HONOR devices can restore message sync.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
    2026-10-09T01:31:12.31+00:00

    Welcome Rafu,

    Thanks for reaching out to Microsoft Q&A Forum. I understand you are unable to send content from your phone to your Windows 11 PC using Link to Windows.

    Please make sure you already tried the Q&A Assist steps. In addition, please try the following.

    1, If you are using an Android phone:

    • Open Phone Link on your PC and confirm that your phone appears as connected.
    • If you are trying to send a file or photo, select the item on your phone, select Share, then check whether Link to Windows – Send to PC appears and whether your connected PC is listed.
    • Check for updates for both Phone Link on the PC and Link to Windows on the phone.

    2, If you are using an iPhone:

    • Open Phone Link on your PC and check whether the iPhone is still connected.
    • Make sure Bluetooth is enabled on both the iPhone and PC.
    • On the iPhone, open Settings, select Bluetooth, select the information button next to your PC, and check the available synchronization permissions.

    3, Restart both the phone and PC, then open Phone Link again and check whether the connection is restored.

    Looking forward to your update.

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